Quality Ambassador

• Follows the necessary Safety, Health and Environmental guidelines required during the execution of activities at all times.
• Judges glass according to the glass specification from fabrication
• Repairs rejects where feasible (scratches, chips, etc.)
• Maintains weekly Internal PPM (IPPM) and Internal Reject Cost (IRC) reports and communicates back to the fabrication site for countermeasures
• Generates defect maps for top Pareto defects and cost drivers, and reports to the fabrication site to support countermeasure activity
• Participates in monthly reviews between the customer quality ambassador, assembly quality representative, and engineer, and fabrication quality engineer to ensure the following:
• IPPM & IRC trend and improvement PDCA
• Specification alignment between the team so as to not over- or under-reject material
• Adherence to NSG/Pilkington Standards of Business Conduct and its Values and Principles
• Other duties as assigned by the manager

• Single-site manufacturing location with 3 shift operation, supplying finished goods to Tier 1 Automotive OEM and Tier 2 customers
• Actively participating in problem-solving teams and other groups as necessary.
• Demands and prioritizes needs adjusted regularly to provide a high level of service under tight timeliness to several customers internally or externally.

• Innovation & Change: Effectively manages the change process to ensure that the organization remains effective throughout.
• Strategic Thinking: Develops strategic plans for their part of the business by setting short and long-term goals and objectives.
• Decision Making: Takes appropriate actions to minimize risks and maximize opportunities in the decision-making process. Promotes the review and learning from business decisions. Focuses data analysis on the most relevant and important information without getting lost in detail.

• High school diploma
• Able to perform physical duties required by position (lift & handle glass, operate buffing wheel, and other glass tools)
• Must possess expert knowledge of glass specifications
• Computer skills required to generate reports
• Safety oriented.

• Five years of glass manufacturing experience
• Strong in analytical, innovative, and strategic competencies

NSG Group