
Pharmacy Billing Analyst - Full Time Day Shifts - Bingham Farms
- Bingham Farms, MI
- Permanent
- Full-time
- Accepts customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalates situations involving dissatisfied customers offering assistance and support
- Accepts and processes all patient account payments.
- Provides support to internal and external customers regarding pharmacy copays, claim rejections, rebills, etc.
- Verifies patient insurance coverage and makes necessary changes in pharmacy system.
- Troubleshoots and resolves claim adjudication rejections for patients, physicians, pharmacies, and internal staff.
- Responds to insurance audits and claim reversals on behalf of all pharmacy sites, taking the proper steps to resolve receivables as a result of audit outcome.
- Evaluates and investigates claims on various reports to ensure proper billing and COB at pharmacy level.
- Submits third party medical and/or CMS1500 claim forms through the claims editing software. Understands the claim editing process and resolving the edits based on department procedures regarding claims submission.
- Converts pharmacy drug quantities into Medicare billing units according to Medicare Guidelines prior to submitting medical CMS1500 claim forms.
- Evaluates and investigates appropriation to be taken to submit automotive and worker's compensation claims, which includes verifying COB and billing demographics.
- High school diploma or G.E.D. equivalent. Associates degree preferred.
- Minimum two (2) years of pharmacy technician experience required.
- Medical billing experience preferred.
- Knowledge of Medicare Part-B Billing Guidelines.
- Ability to analyze and improve billing procedures required.
- Strong understanding and knowledge of medical/clinical and pharmacy terminology.
- Working knowledge of personal computers, and business software such as Microsoft Office.
- Organizational and time management skills, as evidenced by the capacity to prioritize multiple tasks and job duties/responsibilities.
- Licensed/Certified Pharmacy Technician preferred.
- Organization: Community Care Services
- Department: Ambulatory Pharmacy Services
- Shift: Day Job
- Union Code: Not Applicable