Operations Supervisor | Full-Time | Tahoe Blue Event Center
Spectra Experiences
- Stateline, NV
- $24.00-25.00 per hour
- Permanent
- Full-time
- Assist with management responsibility for all services and activities involved in the operations of all venue and exhibition & convention spaces
- Interview, select, train, coach, evaluate, and discipline full and part time staff
- Position will deliver a termination with approval.
- Provide staff training for all employees and temporary workers
- Deliver and follow up on Performance Improvement procedures on a timely basis
- Ensure staff is working safely and are aware of proper safety guidelines
- Responsible to understand, comply with and execute parameters of Collective Bargaining Agreement
- Lead / coordinate staff training and safety programs
- Mentor / coach employees to correct deficiencies; present/discuss discipline and termination procedures in a timely fashion, work with Human Resources as required
- Assist or lead planning, directing, coordinating and review of work plans for facility operations
- Review and understand event documents to forecast staffing and equipment needs for all Arena & Convention events
- Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures and implement adjustments as necessary within assigned responsibilities
- Provide recommendations / improvements
- Coordinate facility arrangements with concessionaires and AV
- Oversee, monitor changeover and housekeeping crews, provide team support as required
- Schedule appropriate changeover and housekeeping crew for a large group of employees accurately and efficiently and adjust/notify employees of updates / changes as necessary
- Maintains departmental equipment; notify Operations Manager when repairs are needed
- Provide excellent customer service to internal and external clients to provide a positive employee climate
- High school diploma or equivalent
- Two (2) or more years’ experience in an operations position in an arena, convention center, public assembly facility or similar location; with knowledge of set up/housekeeping and event coordination
- An advanced degree in Facility Management or related field may be substituted for years of experience
- Basic computer skills in a Windows format including typing, data entry and email
- Ability to effectively operate a company provided cell phone for phone, email, text.
- Advanced computer skills and experience with MS Word, Outlook, Excel preferred
- Ability to effectively lead a team and manage in a fast paced, high pressure environment
- Knowledge of OSHA standards / requirements
- Forklift certification or ability to acquire within 90 days of employment
- Possess superior interpersonal, communication, and leadership skills
- Ability to communicate clearly and concisely in the English language, both orally and in writing
- Self-motivated and excellent organizational skills
- Possession of a valid Driver’s License preferred
- Ability to work independently and as part of a team
- Ability to work long hours including a varied schedule of days, nights, weekends and holidays