Entry Level Technician - Hourly - LHM Ford Lakewood

• Semi-Monthly Pay
• Paid holidays & paid time off
• Deferred Holiday Pay Match
• Paid training
• Stock Awards(select management and front-line team member’s eligible

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Aggressive Employee referral program with bonus opportunities

• Protect the legal, financial and moral wellbeing of the Larry H. Miller Dealerships’.
• Perform lube, oil, filter and multipoint service for customer vehicles.
• Seek ways to improve business operation efficiencies and customer service.
• Be a teacher to support the efforts of other employees to be successful.

• Perform all lube, oil, filter and multi-point inspection processes to ensure proper diagnoses.
• Must use dealership software such as CDK, Xtime, Wi-advisor, Auto.live, Rapid Recon, and others required as per management.
• Assess any supplemental vehicle needs.
• Perform quality service at all times and notify management of any substandard processes, parts or procedures.
• Achieve customer service satisfaction through prompt and accurate service and communication.
• Follow policies and procedures as per your specific manufacturer(s) manual.
• Maintain employee, customer and vendor confidence while protecting operations by exercising discretion when handling sensitive confidential information.
• Complete and maintain all Larry H. Miller Dealerships’ required training.
• Maintain a clean and safe work environment at all times and adhere to all OSHA/EPA requirements.
• Maintain ability to handle job stress and effective interaction with others in the workplace.
• Perform all other job duties as requested by management.
• Operate with Integrity

• Demand the highest ethical standards from self and others.
• Maintain composure within the workplace as well as outside the workplace when interacting or representing the Larry H. Miller Dealerships’.
• Set an example of positive attitude and professionalism, including a neat, orderly and safe
• Physical Demands

• Work performed in a dealership setting due to the location of customer vehicles and shop supplies.
• Must be able to sit, stand, bend, reach, talk, hear, stoop, kneel, crouch, use hands and fingers, handle or operate objects, tools, or controls and move about facilities.
• Required vision include close, vision, distance, peripheral and the ability to adjust focus.
• Required to lift-up to a minimum of 100lbs.
• Exposure to shop environment such as noise, dust, odors and fumes, chemicals and adhesives.
• While performing the duties of this job, the employee is exposed to weather conditions precedent at that time.
• Required to operate equipment and move vehicles in a safe manner at all times.
• Maintain regular attendance and timeliness as set forth within the work schedule designated by department supervisor/manager.
• In general, this position is assigned regular business hours; however, it is typical to work more than 40 hours per week.

• High school diploma or the equivalent.
• Experience

• 1 year as a technician’s apprentice preferred.
• Certifications

• Maintain valid driver’s license and MVR record within company policy requirements.
• Applicable Factory training credentials.
• Skills

• Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.
• Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Communication- Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and customers, being aware of other’s reactions and understanding why they react as they do.
• Social Perceptiveness- Being aware of others’ reactions and understanding why they react as they do.
• Critical thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Repairing- Repairing machines or systems using the needed tools.
• Troubleshooting- Determine causes of operating errors and deciding what to do about it.
• Quality Control Analysis- Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
• Knowledge

• Knowledge of Larry H. Miller Dealerships’ current company management systems desirable.
• Interacting with Computers- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Knowledge of Microsoft Office products is required.
• English Language- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Ability to understand written sentences and paragraphs in work related documents.
• Customer and Personal Service- Knowledge of principles and process for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Mechanical- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Hazardous Materials- General knowledge of proper procedures and safety measures for handling items that may contain hazardous materials.

Asbury Automotive Group