IT Operations Specialist

LanceSoft

  • Las Vegas, NV
  • Permanent
  • Full-time
  • 1 month ago
Job Title: IT Operations Specialist
Job Duration: 6+ months contract
Est. Pay Range: $53.00/hr on w2
Location : 89118Work Type: On Site
Shifts: Contractors will initially work during the Day, Monday-Friday 10am-6:30pm. However, the shift will eventually transition to one of the four designated shifts:
  • Sunday - Thursday: 10:00AM - 6:30PM (Days 8hx5d)
  • Sunday - Thursday: 5:30PM - 2:00AM (Nights 8hx5d)
  • Tuesday - Saturday: 10:00AM - 6:30PM (Days 8hx5d)
  • Tuesday - Saturday: 5:30PM - 2:00AM (Nights 8hx5d)
Overview/ Responsibilities:
Overview:
  • We are seeking a highly motivated and detail-oriented IT Operations Specialist to support our Technical Operations team within a dynamic and fast-paced Fusion Center environment.
  • This role is based on-site in the Spring Valley area of Southwest Las Vegas and is instrumental in capturing, analyzing, and documenting key operational workflows and dependencies.
Key Responsibilities:
  • Shadow multiple operations team members to observe day-to-day workflows and system interactions
  • Document processes, dependencies, bottlenecks, and pain points in current technical operations
  • Work closely with cross-functional teams to gather data and insights on end-to-end technical workflows
  • Assist in developing process improvement recommendations and operational documentation
  • Provide technical feedback and support where appropriate, aligning with operational goals
  • Communicate findings effectively to both technical and non-technical stakeholders
Required Qualifications:
  • Strong analytical and documentation skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and collaboratively in an on-site, high-security environment
- Prior experience in at least two of the following technical domains:
  • Real-time technical operations
  • Advanced TCP/IP networking
  • Cellular networks
  • AWS cloud computing
  • Kubernetes
  • Windows workstation support
Preferred Qualifications:
  • Experience in an operations center, NOC/SOC, or similar real-time support setting
  • Familiarity with network monitoring tools, cloud-based diagnostics, or infrastructure automation
  • Experience interacting with DevOps or Infrastructure teams in a production environment
  • 5+ years of experience
Work Environment:
  • This position is on-site at a secure facility in the Spring Valley area of Southwest Las Vegas
  • Must be able to pass background screening and comply with facility access requirements

LanceSoft