Learning Experience Designer & Facilitator

• Instructional Design & Content Development:

• Lead the design and development of end-to-end blended learning programs, including workshops, learning paths and on-demand resources.
• Apply adult learning principles and instructional design models (e.g. ADDIE and agile ) to create impactful learning experiences.
• Develop assessments, activities, simulations, and other interactive elements that enhance engagement and reinforce learning objectives.
• Ensure content is accessible and inclusive, leveraging diverse instructional methods to address various learning styles and levels of audience.
• Facilitation & Delivery:

• Facilitate engaging in-person and virtual training sessions that encourage participation, collaboration, and knowledge transfer.
• Serve as a subject matter expert and mentor for other facilitators, providing coaching and feedback to ensure high-quality delivery.
• Adapt facilitation style to different audiences, including leadership, technical teams, and all-staff.
• Facilitate team offsites and team effectiveness sessions that help teams align on purpose, priorities, and ways of working
• Learning Strategy & Needs Analysis:

• Collaborate with leadership and stakeholders to conduct needs assessments and identify skills gaps.
• Align learning solutions with organizational goals and skills needs, ensuring they address organization, team and individual performance improvement and long-term talent development.
• Recommend learning interventions based on data analysis, research, and trends in the field of learning and development.
• Program Management:

• Provide ongoing program management support on all manager and leadership development programming.
• Create and maintain the manager development self-paced learning resources on the Intranet/Manager Portal. Work with partners (internal comms) and stakeholders (people teams) to ensure the effectiveness of the portal.
• Program Evaluation & Continuous Improvement:

• Prioritize the learning effectiveness strategy and ROI of learning when designing learning initiatives.
• Measure the effectiveness of learning programs through participant feedback, assessments, and key performance indicators (KPIs).
• Analyze learning data and metrics to continuously improve content, delivery methods, and learner outcomes.
• Iterate and enhance training and learning materials based on evaluation data and evolving organizational needs.
• Collaboration and Partnerships:

• Establish and maintain partnerships with other L&D team members, with business leaders and within the people team.
• Provide consultative support in the form of instructional design, enablement/training strategy design and execution and facilitation (e.g. people team program roll-out support, team offsite facilitation, onboarding facilitation (step-in), etc.)
• Technology & Innovation:

• Leverage our LXP and LMS, eLearning tools (e.g., 7Taps, etc), and virtual training platforms (e.g., Zoom, Google Meet) to deliver content effectively.
• Explore emerging technologies, such as AI-powered learning, and gamification, to innovate and enhance learning experiences.
• Stay current on industry trends, sharing insights and best practices with the broader team.

• Education:

• Bachelor's degree in Instructional Design, Education, Human Resources, Organizational Development, or related field (Master's degree preferred).
• Experience:

• Minimum of 5-7 years of experience in instructional design, learning facilitation, and/or talent development.
• Proven expertise in developing and delivering large-scale learning initiatives in a corporate environment.
• Experience with LMS management and digital learning tools.
• Skills:

• Strong knowledge of instructional design models and adult learning theories.
• Excellent storytelling and deck-building skills with the ability to translate complex ideas into clear, engaging, and visually compelling presentations.
• Excellent facilitation and presentation skills with the ability to engage diverse audiences.
• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• Exceptional written and verbal communication skills.
• Proficiency in learning technology tools (e.g., Articulate, Captivate, Rise, Storyline) and video editing software.)
• Ability to analyze data and apply insights to improve learning outcomes.

• A choice between medical plans with an option for 100% covered premiums
• Fertility and adoption benefits
• Access to supplemental insurance plans for additional coverage
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Retirement benefits with employer match
• Flexible paid time off
• 20 weeks for parental leave and up to 12 weeks to care for an ill family member
• Pretax commuter benefit
• Education reimbursement
• Employee donation match to community organizations
• 8 Global Employee Resource Groups (ERGs)
• Dog-friendly workplace
• Free lunch and snacks
• Private rooftop
• Hack week twice per year

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