Vice President, Attraction
- Winter Haven, FL
- Permanent
- Full-time
- Proven leadership of large, diverse, cross-functional teams, ideally in large-scale operations
- Strong commercial acumen with full P&L responsibility – forecasting, budgeting, and driving profitability
- A data-driven mindset to balance operational costs with service quality and efficiency
- Crisis management expertise with a calm, decisive approach in high-pressure situations
- Strategic agility – able to align operations with business goals and pivot efficiently when required
- Stakeholder management skills, from internal departments to community and government partners
- A collaborative style, thriving in a matrix structure with global functional teams
- A deep understanding of health, safety, and security, ensuring safe, seamless experiences for both guests and teams.
- Degree or relevant qualifications bachelor’s degree in business, management, or a related field is essential; a Master’s degree in a relevant discipline is desirable..
- Ongoing professional development or certifications in relevant areas (e.g., operational management, financial management, leadership) is advantageous
- Demonstrate Commercial acumen and your ability to forecast, analyse, and respond to shifting business landscapes will be pivotal in achieving sustainable growth and operational excellence.
- Experience overseeing 24/7 operations, with an in-depth understanding of the unique demands and complexities of around-the-clock service delivery.
- Proven ability to make data-driven decisions to balance operational costs with service quality, ensuring smooth, efficient, and safe operations always.
- First-hand experience managing full P&L responsibilities, including budgeting, forecasting, and delivering against financial targets.
- Identifying opportunities to optimise costs, increase revenue streams, and improve financial performance while ensuring alignment with strategic objectives.
- Proficient in building and managing relationships with a variety of internal and external stakeholders, including community partners, local government, industry associations, and emergency services.
- Demonstrated expertise in developing and executing crisis management plans, with the ability to remain calm and provide leadership during high-stress situations.
- Comprehensive understanding of health, safety, and security policies; adept at implementing best practices, conducting risk assessments, and maintaining a safe environment for guests and employees.
- Experience with public speaking, presenting business cases, and advocating for projects and initiatives to drive operational success and brand growth.
- Strong awareness of market trends, customer expectations, and competitor activities, ensuring the business remains competitive and innovative.
- Health care options (medical, dental, and vision plans)
- Paid Time Off (PTO)
- Merlin Magic Pass for friends and family to enjoy the parks and attractions
- Recognition programs and rewards
- 401(k) program with company match
- Tuition reimbursement programs