Customer Service Representative
Lisa M Koch Agency, LLC American Family Insurance
- Minden, NV
- $47,000-55,000 per year
- Permanent
- Full-time
- 401(k) matching
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Provide friendly, empathetic support to customers via phone, email, and in-person.
- Assist with policy questions, billing inquiries, and claims processes.
- Collaborate with team members to deliver exceptional service.
- Celebrate every customer’s step toward protecting their dreams.
- A welcoming attitude and genuine desire to help others.
- Strong communication and problem-solving skills.
- Optimism and a team-oriented mindset.
- Previous customer service experience is a plus.