Sales Administration Assistant III (Temp-to-Hire)

• Acquire working knowledge of client profiles and requirements
• Acquire working knowledge of VectorUSA's Order Management process
• Achieve a level of independence to work non-complex orders through the entire process with minimal errors or recognize issues that require escalation
• Ability to work collaboratively to learn necessary skills to complete the team's daily workload, provide backup, and prepare communications to clients and Account Executives
• Learn the major product lines of VectorUSA and how that technology performs for customers
• Learn to ask the right questions to determine the best methods for taking action
• How to provide amazing support to individuals, clients and the organization
• Acquire ability to quote and book orders from Bill of Materials (BOM)
• How to respond to detailed RFPs & RFQs
• Mastering the art of diplomacy to satisfy internal and external customers

• After you have honed your skills as a Sales Administrator you can forge a growth path in Sales or any other area within the company!
• Fortune, Fame, Glory… The sky is the limit!!!

• Collaborate with the Account Executives and the Marketing team to help coordinate & drive prospects to company events.
• Maintain & Input data in HubSpot CRM for AE Open / Closed Opportunities
• Provide pertinent notes within company databases, regarding client needs, budgets, and timelines.
• Generate Quick Quotes for material only proposals or any other quotes requested
• FileMaker data entry for duplication of VRNs
• Open HubSpot tickets for pre-sales & estimation
• Process Work Orders for Operations sales support and customer jobs
• Follow up with Operations Department for Job Scheduling Status
• Process customer Support Renewal from Manufacturers - licensing, warranty, smartnet, aruba care
• Deal Registration Support
• Download RFPs from Customer websites
• Compile reports, spreadsheets or other documents as needed
• Assists in compiling deliverables for customer presentations & RFP responses
• When requested attends customer calls
• Deliver (electronically or in person ) or coordinate delivery with warehouse personnel for proposals or literature as needed
• Send out calendar invites to meetings, trainings and events
• Assist with maintaining communications with clients
• Attend workshops, training, VectorUSA hosted, and 3rd party events, as directed by management.
• Perform the day-to-day management functions required to provide our customers with accurate and timely delivery of hardware, software and services
• Provide administrative support primarily to your sales pod but at times to any member of the Sales team
• Reviewing RFPs / RFQs / IFBs and spearheading the team to develop a complete, accurate & timely response to the client.
• Completing questionnaires and pre-qualification documents as part of the bid response process.
• Updating and compiling boiler plate information to be used in bid responses.
• Creating and editing customer facing proposals
• Follow up with customers when status changes occur (i.e. delays or product discontinuation)
• Provide post-sale support including follow up on return merchandise authorizations, ensuring documentation was received, accounts receivable issues and other customer service satisfaction issues
• Effectively use VectorUSA internal contact and quoting system in HubSpot & FileMaker.
• As business and operational demands dictate, additional duties may be assigned and expected to be performed.

• High school diploma / GED
• Willingness to help the team in anyway you can even if it falls outside of your written job description.
• Excellent interpersonal skills
• Clear, concise and professional communication
• Can-do attitude
• Business mindset
• Solid verbal and writing abilities
• Extreme attention to detail
• You must have the ability to absorb technical information and execute
• Strong organizational and time management skills
• Superior knowledge of accessing and using the Internet, MS Office suite, CRM systems, and social media, such as LinkedIn.
• Excellent, assertive, courteous, diplomatic, and tactful communication skills are required, both written and oral, for interacting with VectorUSA staff, partner manufacturers, prospects, and clients.
• The ability to work both collaboratively and autonomously.
• Excellent time management, calendaring, and follow up skills.
• Ability to learn and retain knowledge of a wide variety of technologies.
• Excellent client qualification and follow-up skills.
• Ability to organize and prioritize work assignments and schedules as part of setting appointments.
• Ability to make appropriate job decisions following standard office policies and past precedents.
• Able to maintain strict confidentiality.
• Able to remain flexible to constantly changing business demands
• Flexible with demands on time and able to deal with frequent and last minute scheduling changes.
• You can thrive in a fast-paced environment and balance multiple tasks or projects at once
• Knowledgeable with electronic communication
• Drive to succeed

• Bachelor's degree or a related experience, or equivalent corporate training
• Previous experience working in sales.

• Lifting (% of Total Work Time):

• 5 lbs: 95%
• 5-25 lbs: 5%
• max pounds 25 lbs:

• Walking up and down stairs

• Computer: 70%
• Phone and Electronic Devices: 30%.

VectorUSA