Sr. Manager, Revenue Cycle Implementations

• Leads and manages a small team focused on all Revenue Cycle Management (RCM) implementations, including new practice management configurations, payer/plan changes, new location launches, and service line expansions.
• Serve as the subject matter expert (SME) for Athena and other PM systems, ensuring optimal configuration and functionality for revenue cycle operations.
• Analyze key performance indicators (KPIs) to identify trends, improve efficiency, and implement best practices across the revenue cycle.
• Develop and refine standard operating procedures (SOPs) for revenue cycle management, ensuring compliance with regulatory and industry standards.
• Collaborate with cross-functional teams-including finance, operations, IT, and compliance-to support business needs and drive revenue optimization. Is willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
• Shows resilience in the face of constraints, frustrations, or adversity.
• Demonstrates flexibility.
• Leads with customer service.
• Demonstrates positive interpersonal relations in dealing with employees, supervisors, physicians, patients as well as outside contacts so that productivity and positive employee/patient relations are maximized.
• Uses Sound Judgment
• Makes timely, cost effective, and sound decisions.

• Oversee a team of revenue cycle implementation professionals, providing leadership, guidance, and performance management.
• Conducts regular team meetings to ensure smooth implementation processes, knowledge transfer, and issue resolution.
• Partners with key stakeholders to ensure proper handoffs and alignment between implementation teams and ongoing RCM operations must have strong customer service experience.
• Generates and analyzes revenue cycle KPI reports, identifying gaps and recommending strategies for process improvement.
• Conducts trend analysis to forecast revenue and enhance financial performance.
• Develops internal audit reports to monitor procedural compliance and revenue integrity.
• Present findings and revenue cycle forecasts to senior leadership, making data-driven recommendations for optimization.
• Attracts high caliber people, accurately assesses strengths and development needs of employees; provides timely, specific feedback and helpful coaching; provides challenging assignments and opportunities for development. Responsible for interviewing, recommending hires, assessing performance, recommending salary changes, and progressive discipline. Enforces adherence to the Catalysts policies.
• Other duties as requested or assigned.

• Bachelor's degree required in finance, healthcare administration, business, or a related field (Master's preferred).
• At least 4 years of experience in revenue cycle management, including direct leadership of revenue cycle teams.
• Minimum 2 years of experience with Athena required; experience with other PM systems (e.g., NextGen, eCW) is a plus.
• 2 years Project management experience required; PMP certification is a plus.
• Strong knowledge of CPT and ICD-10 coding within a practice setting, coding certification is a plus.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and data visualization tools such as Tableau.
• Excellent problem-solving, analytical, and critical thinking skills.
• Effective communication and collaboration skills across departments and with external stakeholders.
• Ability to travel 30-40% in the first year.
• Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint), Tableau, Power Bi, Visio.

Catalyst Health Group