RPM Operations Coordinator

Jones Lang LaSalle

  • Mountain View, CA
  • $70,900-93,160 per year
  • Permanent
  • Full-time
  • 6 days ago
JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.What this job involves – The Furniture Project Management (FPM) Coordinator will report into the Furniture Program Senior Manager and assist the Workplace Operations and Logistics Team (WOL) with the planning and implementation of furniture relocations, furniture moves, furniture re-configurations, electrical/data coordination and working with IT/AV systems logistics. A strong customer service focus and desire to provide direct assistance to the client is required. They will schedule meetings, ensure the right people from JLL and our 3rd party vendors are included and will help facilitate furniture planning discussions. They will work with the Furniture Project Managers and Furniture Project Coordinators to help with our internal work order system and furniture management system. They will also help with work order updates, extensions, and verifications to ensure we are within our KPI parameters. Additionally they will work with Finance and our Furniture Vendors on monthly reports regarding work orders and accruals. Work with IFM teams on decommission activities, building access for Furniture vendors, and miscellaneous furniture movement requests. This role will also assist management with financial reports, financial monthly variances, budget creation and budget oversight support.What is your day to day?Duties within work order system include:Review furniture vendor(s) date extensionsCreate monthly work orders for onsite laborReview completed work orders and ensure WOL team work orders are verified within agreed upon parameters/ completion dateMaintain and update trackers as required, including monthly furniture aging report, new furniture purchases, and spend tracking plus others as assignedHelp obtain quotes and generates RFQs required for completion of furniture projectsPerform building audits and inventories as requiredEnsure all project/account activities and processes are performed in a manner consistent with documented processes including client's and JLL's policies and proceduresHelp with building decommissioning process, including furniture inventory, tracking furniture removal for project use and coordinating with other vendors on furniture removal.Work in furniture management tool for projects as required to reserve furniture for projects, manage monthly/quarterly vendor audits and running furniture reports.Onboarding support for Furniture Vendors and JLL teamProvide ad hoc reportingWork on finance and variance reportsWork on budget prep and overseeing adherence to the budgetBecoming SPOC on our technology for the furniture teamWorking on special initiatives and projectsProvides operational and procedural support to ensure projects are executed in accordance with established departmental, building, and client proceduresProvide superior customer service and customer support for day to day activities and questions as well as project support for large furniture activitySupports reporting, status updates/trackers and dashboardsPerform pre-planning coordination, support project execution and close outLiaison between all parties that assist in the execution of furniture project activitySupport brokerage, donations and furniture excess diversion and reportsCoordinate with Finance on accruals, invoicing and budget variancesCoordinate with other teams on inventory management and storage needsDesired experience and technical skills:Project management or furniture industry experience requiredExperience in Finance, budget management or data analytics requiredKnowledge of furniture systems and furniture manufacturers highly preferredAbility to run reports, put together advanced spreadsheets and presentations requiredKnowledge on warehouse operations preferredStrong knowledge of customer service best practicesStrong knowledge of Project Management/Construction Management or Relocation Management preferredExcellent written and verbal communication skillsStrong interpersonal skills with the ability to interact with executive level internal & external clientsSoftware competency in Google Sheets, Slides, and DocsSoftware competency in Smartsheets, Clarizen, AdaptiveWork or similar project management-style programsMinimum 2 – 4 years practical experience in project management, move management or the furniture industryAbility to multi-task and work both in a team and independentlyAbility to problem solve and be proactive in a fast paced environmentClient and customer service focused with strong organizational and communication skills with the ability to prioritise and manage several projects simultaneouslyEstimated total compensation for this position:70,900.00 – 93,160.00 USD per yearThe total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .Location:On-site –Mountain View, CAJob Tags:Google JobsIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.California Residents onlyIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified.

Jones Lang LaSalle