Concierge - Class A Property
- The Colony, TX
- Permanent
- Full-time
South Oxford Management is a leading full-service property management company with a presence in Texas, Georgia, Virginia, New Jersey, Florida, and Connecticut. We are committed to delivering exceptional experiences for our residents and team members alike. Our owners and leadership team bring extensive industry experience, ensuring that quality and excellence are woven into every facet of our operations-from asset management to leasing. We are passionate about creating positive experiences and believe in putting people first. When you become a part of South Oxford Management, you join a supportive team that values learning, encourages idea sharing, and actively engages in team building and community service activities.How You Will ContributeAs the Concierge, you will help residents and guests feel welcome, get to know residents' names and provide the personalized service they desire. You will regularly take and deliver messages, receive packages, and assist the leasing team with the leasing process. The Concierge will also maintain updated knowledge of the assets specific to the community's needs.Things You Will Do
- Maintain updated knowledge of assets specific to the company's needs.
- Greet guests and confirm reservations.
- Provide excellent customer service and attention to detail.
- Maintain positive ongoing relationships.
- Maintain high ethical standards and professionalism.
- Multitask and prioritize as necessary to meet customer needs.
- Represent the company with integrity and dedication.
- High School diploma or equivalent
- At least one year of concierge experience in residential property management is preferred
- Willing to work weekends and holidays
- Knowledge of Yardi and other industry software is preferred
- A sharp and professional appearance
- Must be able to walk the property, which includes climbing stairs
- Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, and carry supplies
- May be required to lift up to 25 pounds without assistance
- Strong written and verbal communication skills
- Computer literate and proficient in Microsoft Office applications (Word, EXCEL, Outlook)
- Tech savvy - able to learn/work with property management applications
- Able to multitask
- Medical/Rx
- Dental
- Vision
- Employer Paid Life/AD&D
- Voluntary Life/AD&D
- Short Term Disability
- Long Term Disability
- Employee Assistance Program
- Accident Plan
- Hospital Indemnity Plan
- Critical Illness Plan
- Legal/ID Theft Protection
- Pet Insurance
- 401(k) Retirement w/ Match + Immediate Vesting
- Paid Holidays and Time Off (3+ weeks)
- Rent Discount (30%)
- Tuition Reimbursement($2,000/year)
- Paid Parental Leave (4 weeks)
- Employee Referral Bonus
- Employee Rewards and Recognition