C/S Behavioral Health Case Manager III
Delaware State
- New Castle, DE
- $28.25 per hour
- Temporary
- Full-time
- Oversees the operation of a case management unit in a behavioral health or institutional setting by assigning, monitoring, and reviewing work of professional and paraprofessional staff, and providing on-the-job training, guidance, and direction.
- Refers or assigns cases to the appropriate unit or staff for effective service delivery. Ensures quality of services provided by staff.
- Provides consultation to staff to enable them to intervene in crisis situations or directly handles explosive situations.
- Assists in analysis of operations, making recommendations with a view to improving division/department policy and procedures.
- May maintain a caseload, providing guidance and related information to clients and families. Interviews clients, family members, or persons deemed necessary to obtain the most complete case history possible.
- Participates as a member of a multi-disciplinary team to formulate or evaluate treatment plans.
- Prepares narrative statistical and court reports, as necessary. May prepare application forms for benefits or services.
- Provides consultative services to state and private agencies and may participate in community projects.
- Uses automated information systems and computer software to research, review, evaluate, and report on health/human service data.
- May supervise two or more merit full-time positions. The elements of supervision include performing the following on a regular and continuing basis: planning, assigning, reviewing, evaluating, coaching, training, disciplining, and recommending hire, termination, and promotion.
- Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
- Performs other related duties as required.
Applicants must have education, training and/or experience demonstrating competence in each of the following areas: * Possession of a Bachelor's degree or higher in Behavioral or Social Science or related field.
- Three years' experience in case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individual's human service needs.
- Three years' experience in providing clinical treatment, counseling or determining eligibility for services or benefits as part of a treatment team.
- Six months' experience in interpreting laws, rules, regulations, standards, policies, and procedures.
- Six months' experience in narrative report writing.