Administrative Assistant
Michael and Son Charlotte
- Charlotte, NC
- $15.00-17.00 per hour
- Permanent
- Full-time
- Competitive pay rate of $15-$17/hr, depending on experience
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible Spending Account (FSA)
- Short term/Long term disability insurance
- Life insurance
- Matching 401(k) Retirement Savings Plan
- Referral bonus program (Earn up to $2,000)
- Employee discounts
- Answering and directing phone calls
- Routing and dispatching service calls to our technicians in the field
- Providing support to field technicians to ensure they have the necessary information and resources to effectively complete their duties
- Writing, editing, and proofreading correspondence and documents
- Interacting with customers to confirm service appointments, provide updates, and address any concerns
- Supporting the manager with data compilation reporting, Excel spreadsheets, and statistical information
- Superior professional interpersonal relationship skills
- Strong customer service skills
- Excellent problem solving and decision making skills
- The ability to handle multiple tasks simultaneously and maintain composure under pressure while meeting deadlines
- A team player with a "can do" attitude
- Previous experience working as an administrative assistant in construction or the skilled trades a plus