General Club Manager
Workout Anytime - East Ridge
- Chattanooga, TN
- $2,600-4,000 per month
- Permanent
- Full-time
- Ability to consistently generate new club memberships by contacting leads generated through marketing activities, generating referral leads from the current membership base, and engaging club tours for walk-ins.
- Ability to quickly identify potential members’ needs and use solution-selling techniques to build value in our club’s amenities and services to the member and close the sale.
- Ability to thrive in a competitive sales position while maintaining a cohesive team environment.
- Ability to meet challenging monthly quotas and demonstrate production excellence within 30 days of starting.
- Ability to work in a fast-paced environment and handle and prioritize multiple tasks and demands, including club cleanliness.
- Ability to train others to excel in membership sales and referrals
- Ability to manage and coach others
- Proficiency in computer skills, including word, excel, outlook, and PowerPoint
- Member referrals, marketing, and community outreach generate at least 50% of club tours necessary to achieve new member enrollment goals.
- Convert at least 70% of incoming telephone inquiries to appointments for club tours.
- Enroll at least 80% of all touring prospects.
- Schedule at least 60% of all new members for a Complimentary Success Session with appropriate Fitness Department staff.
- Ensure all prospect/guest information is entered into the club management software system and complete all required tracking forms and processes.
- Ensure the club is maintained immaculately.
- Oversee the retention strategy and systems.
- Ensure the fitness department generates the required number of monthly assessments/complimentary sessions necessary to achieve fitness programming goals.