Assistant Dining Room Manager

• Bonus based on performance
• Company parties
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

• Ensure an exceptional dining experience for every guest by maintaining high standards of service and “Touching all Tables”
• Address and resolve guest complaints and concerns promptly and professionally.
• Train and develop staff to provide excellent customer service and create a welcoming atmosphere.

• Nightly meat counts to track and manage stock levels to minimize waste and ensure adequate supply for operations.

• Develop and enforce restaurant policies, procedures, and standards to ensure consistency and quality.
• Monitor and evaluate staff performance, providing guidance and feedback to uphold operational standards.
• Collaborate with the kitchen team to ensure the quality and presentation of food meets restaurant standards.
• Ensure that drink recipes and presentations adhere to specifications and that pours are accurate.

• Coordination with the chefs, and all back of house personnel with dining room staff and banquet party sheets.
• Inspect the quality of every plate of food before it leaves the kitchen.
• Assist Dining Room Manager to conduct training sessions for new hires and ongoing training for existing staff.
• Assist Dining Room Manager in being a leader to assure excellence in service and be able to train, discipline and coach employees. Bring accountability to the workforce.
• Utilize and understand financial and statistical tools and reports using spreadsheets ensuring timelines and accuracy of information with the POS system
• Assist Dining Room Manager and Asst GM to be responsible for managing labor costs for the front of the house per monthly budget
• Coordinate with other managers necessary labor and tip reporting requirements
• Coordination and assignment of dining room chart for fine dining and private dining, on a nightly basis to ensure excellence in service while balancing workflow with staff
• Opening and closing responsibilities including nightly reports and “safe drop” process
• Check in with private dining parties, be available to ensure timing of parties cuisine is on time, communicate with kitchen-review with the kitchen on the private party orders an hour before the party arrives, meet with private dining servers on timing, check with host mid-way through party- close out banquet deposits, gratuity and party at end of event

• Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization
• Strong focus on guest satisfaction with a track record of improving service quality.
• Experience in inventory management and cost control.
• Excellent leadership, communication, and organizational skills.
• Ability to handle high-pressure situations and resolve issues effectively.
• Flexibility to work various shifts, including evenings and weekends.
• Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information, and activities
• Determine strategies to move the organization forward, set goals, create, and implement action plans, and evaluate the process and results

• Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
• 2-4 years of experience in a managerial role within a restaurant or hospitality setting.
• Possess fine dining experience with a thorough understanding and execution of the steps of service

• Competitive salary
• Health, dental, and vision insurance
• Paid time off
• Opportunities for professional development and career advancement
• Earned monthly bonus program
• Nightly manager meal

• Assistant Dining Room manager will work in the restaurant environment with 90% of time focused “on the floor” with employees and guests and will work on your feet for extensive periods of time
• Assistant Dining Room manager will work five days a week. Schedule typically accommodates two consecutive days off when possible. Will be required to work evenings, weekends, and holidays

The Fort restaurant