Business Analysis Senior Analyst
DTCC
- Jersey City, NJ
- Permanent
- Full-time
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
- Serve as the central point of contact between automation configuration team and business process SMEs
- Gather and review existing process documentation with process SMEs
- Analyze and clearly document business process requirements for the automation build including exception handling scenarios and process metrics such as volumes, SLAs, and cycle times
- Work with business process SMEs to identify potential reengineering opportunities to streamline the use of automation (e.g., use of an application interface vs. a user screen)
- Work with configuration analysts in the collection and documentation of solution design requirements
- Document operational run books that describe the steps of the automated process and exception scenarios
- Facilitate user acceptance testing and support remediation of production defects
- Record and communicate defects identified by the business in user acceptance testing
- Deliver training to the business process SMEs and their teams on performing the new process using automation
- Align risk and control processes into day to day responsibilities to monitor and mitigate risk
- Minimum 3 years of related experience
- Bachelor's degree (preferred) or equivalent experience
- Experience with business/system analysis and requirements documentation
- Experience/knowledge of JIRA and ability to organize business and functional requirements into EPIC, stories and maintain product backlog
- Ability to describe non-technical details to a technical audience
- Proficiency with Microsoft Suite (Word, Excel, Visio, Project)
- Awareness of automation design and development considerations including Agile methodologies
- Experience in banking, capital markets, or financial operations preferred
- Awareness about projects with API development, data migration, integration with external systems