Server FT- The Americano

IHG Hotels & Resorts

  • USA
  • Permanent
  • Full-time
  • 18 hours ago
Job Category: Hotel-OperationsJob Description:A little taste of your day-to-dayEvery day is different, but you'll mostly be:
  • Provides guests with exceptional service in order to achieve customer satisfaction.
  • Reviews the menu and becomes thoroughly familiar with food and beverage items and means of preparation being offered that day, including the ingredients, preparation, sauces, spirits and garnishes as well as the wine list, what cocktails compliment which food items, and why.
  • Checks with manager for assigned station. Ensures station is properly set up and cleaned before, during, and after shift.
  • Greets guests in a friendly and courteous manner and explains any specials and/or restaurant/lounge promotions for guest awareness.
  • Takes guests' cocktail and food orders, answering all menu questions, making helpful suggestions, and citing a favorite item.
  • Presents properly written food check to kitchen/bar, informing of particulars in the order being placed; when complete, retrieve order, confirm its accuracy, and deliver to guest along with appropriate condiments.
  • Anticipates guests' needs.
  • Practices “clean as you go” techniques of service, including refolding napkins and cleaning between courses, and keeping the station clean, neat, and supplied at all times.
  • Closes all guest checks in a timely manner, ensuring all checks are properly signed and printed.
  • Completes assigned side work and resets tables for the next meal function.
  • Maintains current knowledge of hotel culture, amenities and services, events in the area, points of interest, and services in the area.
What we need from you
  • Full time availability is a MUST
  • The strength to lift, push and pull big objects up to 50lbs (23 kg) which can also involve bending and kneeling
  • A good grasp of reading, writing and basic math
  • The flexibility to work night, weekend, and holiday shifts
  • Compliance with local laws on food handling and serving alcohol - you'll need to be above the minimum age required and fluent in the local language
  • Great communication - you'll be warm, welcoming, and easy to talk to
What you can expect from usWe give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our well-being framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.So, join us and you'll become part of our ever-growing global family.The hourly pay rate for this role is $7.25 + tip
We offer a comprehensive package of benefits including paid time off, medical/dental/vision
insurance, 401k, and many other benefits to eligible employees.Who we areAs the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.Important information:
  • The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
  • No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
  • If you require reasonable accommodation during the application process, please
. * IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please
for our agency policy. * If you are a resident of or applying to a job opening in the State of Washington, please
to read about applicable benefits.

IHG Hotels & Resorts