Front Office Manager

Hampton by Hilton

  • Walton, KY
  • $16.00-18.00 per hour
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Are you ready to step into the world of hospitality excellence? Join us at Hampton Inn Richwood, KY, in Walton, KY, and be part of a team dedicated to providing exceptional guest experiences. As a Front Office Manager, you will be at the forefront of our guests' journey, ensuring their stay is seamless and memorable. Your role will encompass overseeing daily operations, managing reservations, and leading a team committed to delivering top-notch service.At Hampton Inn Richwood, KY, we value professionalism, attention to detail, and a passion for hospitality. With a competitive hourly salary of $16 - $18, you will have the opportunity to showcase your leadership skills and contribute to creating a welcoming environment for our valued guests. Join us in shaping unforgettable stays for our guests and be a key player in our success story.Responsibilities:
  • Oversee front desk operations and ensure seamless check-in and check-out processes.
  • Manage hotel reservations and room assignments efficiently to maximize occupancy rate.
  • Train, schedule, and supervise front desk staff to provide exceptional guest service.
  • Handle guest inquiries, concerns, and complaints professionally and resolve issues promptly.
  • Maintain accurate records of guest payments, invoices, and financial transactions.
Qualifications:
  • 2+ years of experience in front office management or related roles.
  • Strong organizational and time management skills.
  • Excellent communication and customer service abilities.
  • Proficiency in hotel front desk operations.
  • US work authorization and the ability to pass a Front Desk Hotel Skills Assessment.
About Company:
This hotel is the newest prototype for Hampton Inn. Just over three years old, this modern hotel attracts people from all over the country. We run high occupancy and have great guest reviews on all review sites. Work for a locally owned franchise that is rapidly growing. Plenty of opportunities for growth.

Hampton by Hilton