Reception

Maple Leaf Veterinary Clinic Inc

  • Seattle, WA
  • $23.00-35.00 per hour
  • Permanent
  • Full-time
  • 1 month ago
Benefits:
  • Competitive salary
  • Employee discounts
  • Flexible schedule
Benefits highlights:
  • Flexible work schedule
  • Discounted care for employees’ own pets
  • Opportunity for professional growth and skill development
  • Hourly compensation based on skill and experience, with possibility of increase for those who show potential for added responsibility.
Maple Leaf Pet Corner is a small private practice located in North Seattle. We are seeking an experienced and dedicated Receptionist/Client Communication specialist to join our team. Here we strive to create a positive environment for our clients and patients. For this reason, we are looking for a person who can handle administrative tasks and multitasking in a busy environment and yet present themselves respectfully and positively: making everyone feel welcome and comfortable.What are the precise tasks, duties and responsibilities of the job?At the front desk/reception:
  • Provide top-notch customer service, being attentive to client and pet needs.
  • Answer and triage phone calls from clients, and schedule appointments and procedures.
  • Check-in clients, and keep track of client flow from check-in to discharge.
  • Process payment transactions.
  • Help with client callbacks, developing a professional and friendly rapport with clients.
  • Managing record requests between other veterinary businesses/practices.
  • Identify and work compassionately with clients in various emotional states.
  • Client education for basic at-home procedures.
  • Help keep reception area and front desk organized and clean
Clinic-wide:
  • Monitor daily schedule and relay appropriate information to/from clients to doctors and/or management.
  • Maintain proper documentation in written and electronic medical records about client requests/communications/reasons for visit.
  • Computer skills: Able to use windows-based computer systems, word processing, email, web search and other skills needed to effectively use the practice management software program.
  • Abiding by the Veterinary Services handbook and guidelines.
  • Helping file client/patient records.
  • In down-times, assist in cleaning the hospital including but not limited to reception area, exam rooms, kennels/kitchen/bathrooms if needed.
Requirements:
  • High School diploma or GED
  • ABILITY TO MULTITASK in fast-paced environment is a MUST
  • Excellent communication and interpersonal skills
  • Ability to work positively and effectively with other team members
  • Compassion and empathy towards owners and their animals
If you are a compassionate, organized team player with a friendly CAN-DO attitude who is looking to join a small-but-mighty private practice and make a difference in the lives of pets and their owners Maple Leaf Pet Corner is the perfect place for you. Join our team and become a part of our commitment to providing exceptional care to every pet that walks through our doors.Full-Time or Heavy Part-Time (20-30 hrs/week) flexibility possible for right person.To apply, please submit your resume and cover letter to

Maple Leaf Veterinary Clinic Inc