Cage Supervisor

Hard Rock Hotel & Casino

  • Sioux City, IA
  • Permanent
  • Full-time
  • 1 month ago
Hard Rock Hotel & Casino Sioux City is an award-winning gaming destination with more than 675 slot machines, live table game action, first-class amenities, and heart-pounding entertainment. The property’s Hard Rock Hotel is a AAA Four Diamond rated hotel; a distinction which only five percent of the more than 28,000 properties approved by AAA achieve. Complementing the hotel and casino are three bars and two restaurants including Fuel American Grill and Main + Abbey, a AAA Three Diamond rated restaurant. Putting the ‘Rock’ in ‘Hard Rock’, guests are invited to experience the legends of music by exploring Hard Rock’s expansive memorabilia collection with iconic pieces from SLASH to Johnny Cash!JOB SUMMARYThe incumbent in this position is responsible assisting in ensuring the accurate and secure operation of the cashier cage; coordinates and maintains policies and procedures which maximize the cashing of negotiable instruments and intra-departmental transactions on an assigned shift.ESSENTIAL DUTIES AND RESPONSIBILITIES(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.)
  • Accountable for your staff, assisting with hiring, training, evaluations, recognition and development.
  • Monitor and coordinate activities of cage personnel such as chip exchange on assigned shift to maintain integrity of cage funds.
  • Work with high limit customers to ensure they are provided with prompt, courteous and friendly service.
  • Review relevant gaming regulations daily to ensure cage compliance with all gaming regulations as well as company policies and procedures.
  • Responsible for scheduling of Casino Cashier personnel.
  • Function as a Casino Cashier during shift.
  • Perform other related duties as may be assigned.
REQUIRED SKILLS AND ABILITIES
  • Knowledge of all levels of cage operations.
  • Thorough knowledge of gaming control regulations.
  • This knowledge and these abilities are typically acquired through three years' experience in cashiering or banking operations, and/or through a bachelor's degree in business administration or related field.
PHYSICAL REQUIREMENTS & WORKING CONDITIONSIn addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:
  • Attend required training sessions offered by the Hard Rock Hotel & Casino Sioux City.
  • Ability to obtain an Iowa Racing Gaming Commission (IRGC) license, arranged for by employer upon offer of employment.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member's department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
Report illegal activity to Security or the appropriate levels of ManagementAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Hard Rock Hotel & Casino