Open Rank Behavioral Health Specialist/Navigator (Entry - Intermediate)
University of Colorado
- Colorado
- $56,556-71,939 per year
- Permanent
- Full-time
- Assist behavioral health team members or other professionals by interpreting and acting as a resource on rules, regulations, and policies related to patient navigation. Advise others on issues or matters and weigh in on discrepancies.
- Responsible for coordinating the care plans, making certain all members of the team are communicated with and that the patients can be scheduled in a timely manner into our referred agencies/programs/community-based services.
- Performs daily review of clinic schedules and miscellaneous clerical duties to insure proper patient flow in the clinic.
- Create and maintain referral tracking reports to ensure patients are connecting to the necessary services.
- Organizing and establishing work processes to provide support to management, ensure the delivery of designated services, and implement rules, regulations, policies, and other guidelines as prescribed by management to achieve program objectives.
- A bachelor’s degree in biological science, nutrition, nursing, health, human services, psychology, counseling, social work, or a directly related field from an accredited institution.
- A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
- A bachelor’s degree in biological science, nutrition, nursing, health, human services, psychology, counseling, social work, or a directly related field from an accredited institution.
- A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
- One (1) year of professional level experience in/with medical administration or behavioral health setting, or in an organization related to physical or behavioral health.
- Experience in healthcare setting or community-based organization.
- Experience managing and handling sensitive and confidential information.
- Experience working with students, staff, and faculty, within a higher education and/or academic medical environment.
- Experience working with EPIC or another electronic medical system.
- Experience with case management, care coordination, or systems navigation.
- Experience working with individuals with complex medical needs and/or developmental disabilities.
- Bilingual or Multilingual – able to perform job responsibilities in English and another language(s).
- Knowledge of behavioral health/health care systems and/or organizations that support physical or behavioral health.
- Strong interpersonal and patient care skills with the ability to establish rapport with and provide high quality care to persons of diverse backgrounds.
- Strong problem-solving skills, and the ability to manage multiple tasks while working independently with minimal supervision.
- Collaborative approach to multi-disciplinary patient care and compassionate approach to patient and family care
- Self-motivated, aware of own learning style and how to learn new tasks most efficiently, attention to detail, and excellent time management and organizational skills.
- Ability to take direction and use independent judgment to coordinate various projects and meet multiple deadlines.
- Ability to communicate effectively, both in writing and orally.
- Ability to establish and maintain effective working relationships with employees at all levels throughout the institution and in the community.
- Demonstrated commitment and ability to advance diversity and inclusion and ability to reflect upon own attitudes and beliefs.