Care Supervisor
Help at Home
- Chicago, IL
- Permanent
- Full-time
- Weekly pay $18.00 an hour
- Direct deposit or cash card offered
- Healthcare, dental, and vision insurance
- Paid time off
- 401k
- Ongoing, in-depth training opportunities
- Meaningful work with clients who need your help
- Career growth and experience with an industry leader with 40+years of history in a high-demand field
- Maintains assigned clients' files, employee files, and all related paperwork
- Provides direct training to field staff on client Care Plans
- Monitors the performance assigned to field staff who provide and support patients with personal care to ensure quality service
- Proactively communicates schedules and changes with clients, field staff, referral sources, team leads, managers, and the branch manager
- Prepares and submits routine department reports, as required
- Records and maintains accurate documentation of the clients condition and overall service
- Conducts and keeps a record of client satisfaction surveys, client in-home visits, employee evaluations, and employee in-service training
- Appropriately handles client complaints and problems; documents and reports any significant issues further attention or resolution, as required
- Ensure compliance with local, state, and federal laws as well as with company policies and procedures
- Performs other job-related duties as assigned
- Bachelor's degree preferred, but not required
- 2 years of management/supervisory experience is preferred, but not required
- At least 18 years of age required
- High school diploma or equivalent required
- Ability to work in a fast-paced environment and professional written and verbal communication skills