IT Support Technician

Business Centric Technology

  • Camas, WA
  • $28.00 per hour
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Our client is looking for a skilled and service-minded IT Support Technician for a 1-year contract-to-hire opportunity in Camas, WA. You'll play a key role in keeping systems running smoothly and users supported, while being part of a collaborative and values-driven team.Comp: Up to $28/hour (based on experience)Conversion Comp: $55k - $60k salary and 20% yearly bonusWHY WORK WITH US:At BCT, we don't just place people, we support them. Here's what we offer:
  • Up to 60% paid medical insurance for employees
  • $50,000 life insurance policy on us
  • Coverage for home, auto, pets, legal services & identity theft
  • Dental & Vision insurance, 401K match, Short and Long-Term Disability
  • Flexible Spending Account for healthcare and dependent care
  • Anniversary bonuses to celebrate your commitment
  • Referral bonuses from $500 $2,000, bring great people with you!
WHAT YOU'LL BE DOING:
  • Be the first line of support: manage IT requests via phone, email, and ticketing systems
  • Prioritize and resolve issues within SLA based on severity and impact
  • Handle sensitive tasks (new hires, terminations, etc.) with professionalism and confidentiality
  • Collaborate on team training and documentation
  • Identify and propose process improvements and help implement them
  • Uphold company policies and confidently communicate when something isn't aligned
WHAT YOU'LL BRING:
  • Bachelor's degree in IT, Computer Science, or related field or equivalent hands-on experience
  • Proficiency or strong interest in:
  • Azure Virtual Desktop (AVD)
  • Microsoft Entra ID
  • Office 365
  • Intune / MDM platforms
  • A customer-first mindset with strong organizational and communication skills
  • A passion for clean processes, clear documentation, and continuous learning
Apply now! CP #8483

Business Centric Technology