Branch Manager - Capital District
- Troy, NY
- $72,182-88,423 per year
- Permanent
- Full-time
To lead a retail banking branch team to deliver our mission to benefit every member, every time, every day. Responsible for in-branch member experience, team member development, branch operations, and achievement of team performance. Provide outstanding member service and dynamic leadership, while creating a productive and engaging work environment.WHAT YOU’LL DOBring Broadview’s mission to life, ensuring member experience is second to noneModel and coach branch team on deepening member relationships, member advocacy, and business developmentBuild relationships with commercial clients, partnering with Commercial Lending and Business DevelopmentCollaborate with other departments and CUSOs on delivery of exceptional concierge member serviceAdvance employee development and succession planning through regular performance appraisals, feedback, and by creating individual development plansEnsure ongoing training and development of staff through direct observations, meetings, reviewing dashboards, development plan progress, goals, and overall performance to yield strong individual and team resultsMaintain knowledge of all current Credit Union products, services, policies, procedures, and NCUA regulationsAchieve branch operational objectives and take accountability for the team’s compliance with all Credit Union policies, procedures, and auditsMonitor internal and external building and grounds maintenance to ensure positive and safe member and staff experienceAssist in the recovery and restoration of tasks assigned in a disaster recovery situation, as well as regular disaster recovery testingEstablish, model, and lead a positive presence within the community by delivering the Broadview brand with every member interaction, including any community/volunteer events, committees, and council representationLET’S TALK IF YOUHave an Associate degree in Business or related field preferred and a minimum of three years of Branch Management experience, or equivalent combination of experience and educationHave a minimum of three years’ service experience with proven resultsAre an enthusiastic leader with proven record of success in a leadership roleHave strong organizational and multi-tasking skillsHave effective interpersonal, verbal, written, and auditory communication skillsHave the ability to adapt to change, and think strategicallyAre flexible to work out of any location at any time, based on business needsAre able to lift at least 10 pounds and stand for long periods of timeCompensation: $72,182 - $88,423, plus a competitive benefits packageBilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.We are an equal opportunity employer. We do not discriminate on the basis of race, creed, color, national origin, religion, sex, age, veteran status, disability, genetic information, gender identity, or any other protected class.Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at