Manager, Product

• Confers with sales, marketing, production and engineering to discuss new product plan specifications and procedures, making detailed plans and timelines to accomplish goals.
• Develops formal product development objectives and schedules for all phases of product development and introduction to market.
• Coordinates with other internal departments to manage each product through the new product development life cycle.
• Assists with developing strategies and tools to identify and prioritize all new product projects in progress, and uses these tools to manage day-to-day progress of all products in product development.
• Establishes, maintains, and builds relationships with customers, and internal departments to help facilitate the timely completion of projects.
• Communicates to senior management updates on all products under development, and their stage of development.
• Analyzes test data and reports to determine if designs meet functional and performance specifications.
• Provides technical expertise and training to other departments in support of product development.
• Works with the marketing department to develop and maintain the internal product database with product specifications.
• Works with the marketing department in the development of all product collateral materials.
• Provides support to sales and marketing regarding product presentations and customer support.
• May participate in key sales situations for new products.
• Assists with, in conjunction with other departments, identifying promising opportunities for new product development.
• Collaborates with a wide variety of functional areas such as sales, marketing, engineering, manufacturing, and operations to research new product ideas and develop product definitions responsive to customer needs and market opportunities.
• Assists with recommending strategies and/or products for product development.
• Manages requests for specification changes to existing product to ensure that evaluation, documentation and implementation occurs within established processes and objectives, including the following:
• Responds to all design specification changes, requested by Sales or reported by Supplier, via designated product/project management/tracking tools
• Coordinates review activities with various other departments as needed to ensure that new design specifications are effectively communicated, verified prior to implementation into production, and validated prior to customer delivery
• Delivers effective customer/partner service to all internal and external customers/partners, including managing difficult customer situations, responding promptly to requests for service and assistance, and meeting customer/partner commitments
• Updates job knowledge by remaining current on regulations and requirements, reading professional publications, participating in professional organizations, etc., and also takes steps to increase real-world product application knowledge

• Bachelor's Degree or applicable job experience such as project management, estimating, etc.

• Ideal candidate must be self-motivated with a proven track record and knowledge of technical products.
• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
• Must possess strong presentation skills and be able to communicate professionally in written responses to emails, RFPs, and when submitting reports.
• Must be a good verbal communicator and possess the analytical skill to eliminate sales obstacles through creative and adaptive approaches.
• Must be willing to travel up to 50%.

Assa Abloy