LOUNGE LIQUOR STORE ATTENDANT
Town Pump
- Missoula, MT
- Permanent
- Full-time
- Ability to operate a personal computer and ability to learn basic software
- Ability to be courteous and timely when interacting with customers
- Ability to perform basic math computations at the 8th grade level
- Ability to maintain the highest level of customer service at any Town Pump Property
- Ability to provide planning, leadership and organization to get the job completed
- Ability to work with the public and be a team player while on shift
- Ability to maintain a safe work environment by adhering to the 50 lb. lifting requirement Items exceeding this amount should be lifted per safety manual (dolly).
- Wearing the uniform assigned and keeping your appearance neat and clean
- Suggestive selling, knowledge of products offered and helping customers find the right products
- Clean restrooms, dusting, windows, floors, emptying trash cans
- Outside appearance including lights, snow removal, weeds, landscaping, trash
- Use of a fire extinguisher and other safety equipment
- Listening and handling customer complaints, reporting complaints to supervisor
- Use of safety manual and casino rest room logs
- Location safety and security
- Answer and screening telephone calls
- Stocking, and receiving liquor store products and supplies
- Advise manager of any personnel situations or policy violations having an adverse effect on liquor store operating performance
- Greet customers
- Deep clean any area in and on the property as assigned
- Fill and carry bags of ice from icemaker to merchandiser.
- Maintenance including basic repair and upkeep, changing paper, ribbons
- Ability to vacuum location floor
- Ability mop and sweep floors
- Shovel snow and sweep parking lots and sidewalks
- Ability to check identification of customers in order to verify age requirement of purchase of alcohol
- Maintain company, customer and employee confidentiality at all times
- Ability to assist in handling disruptive customers in a professional manner
- Ability to properly document incidents on an incident report
- Communicate with manager on products that need to be ordered, order or requisition liquors and supplies
- Keep register area clean, organized and free of debris
- Ability to monitor shrink and security while on shift
- Ability to follow safety guidelines and use PPE (personal protective equipment) according to guidelines
- Ability to use a ladder
- Ability to lift 30 lb. regularly and 50 lb. occasionally. Items exceeding this limit should be lifted per the safety manual instructions with a dolly/wagon (i.e., Kegs, Gaming machines, cases of liquor, etc.)
- Ability to work in coolers and/or freezers up to one hour
- Ability to work in an environment with both frequent interruptions and customer interactions
- Ability to work in and outdoors in all seasons
- Must be able to spend long periods of time on your feet (7-8 hours)