Product Manager III

CoBank

  • Greenwood Village, CO
  • $10,000 per year
  • Permanent
  • Full-time
  • 8 days ago
Job DescriptionAt CoBank, our Product Managers lead, enable, and optimize CoBank's Customer and Associate experiences. This role ensures relevant capabilities are aligned with the company's overall goals and are meeting the needs of its users. This will be accomplished by providing leadership oversight for the governance and management of assigned product capability, including the strategic evolution to proactively maintain the bank's competitiveness in the marketplace. Provide leadership accountability for driving the adherence to the SAFe Agile framework and practices. Collaborate with leadership and the Lean Portfolio Management (LPM) team to develop a roadmap for the relevant capabilities to achieve and support the bank's strategic priorities. Responsible for coordinating and leading related initiatives as required. Collaborates within the SAFe Agile framework to evaluate and build organizational trust in CoBank's data and systems, leveraging tools to enable future innovation and strategies. The Product Manager III is accountable for the delivery, optimization, product performance monitoring and strategic direction of enterprise-wide products. Ensures the roadmap is and remains aligned to CoBank's strategic direction. Oversees and delivers process standardization, documentation, optimization, automation, training, knowledge sharing, and scalability in alignment with the bank's strategies to: meet customers' needs; facilitate frictionless interactions; help support and grow customer relationships; improve the customer experience and self-service capabilities; enhance productivity; and quickly identify and respond to future opportunities.Essential Functions
  • Deliberately works with Executive Leadership and the Lean Portfolio Management (LPM) team to define, implement, grow and drive the bank’s strategy that aligns with the organization's objectives and associate needs. Including, identifying and establishing the desired future state experiences and capability roadmaps.
  • Stategically aligns in the delivery of the bank’s Digital First movement, leveraging the strategic capabilities to demonstrate execution against the Digital First Blueprint and key strategic priorities. Manages planning and delivery of key themes, translating objectives through distribution of best-in-class experiences and tech capabilities.
  • Drive product objectives with business outcomes and success metrics, design thinking, customer feedback, product performance monitoring and competitive analysis. Leads collaboration across CoBank to evaluate, educate and promote the expectations, success criteria and key performance indicators (KPIs).
  • Drives strategic roadmap and ensures alignment with Head of Product and overall product vision for product roadmap that outlines the product development lifecycle, milestones, timelines and is inclusive of EE processes, data informed by current product performance metrics, supporting technology and controls required to ensure dependability, scalability and defensibility.
  • Ensures that the digital product is user-friendly, easy to navigate, and meets customer needs. Collaborates with Executive Leadership to communicate desired future state across CoBank departments, functional and sub-process groups.
  • Defines, tracks and manages the expectations and success criteria, through analyzing product performance using leading indicator metrics such as customer experience/user engagement, conversion rates, data structure, quality and usage; organizational capabilities and skills; technology enablement; revenue to identify optimization opportunities. Supplies metrics to LPM as feedback to influence the Portfolio roadmap.
  • Manages stakeholder expectations and communication to ensure that the digital product meets business objectives and user needs.
  • In partnership with the LPM, manage the product development budget to ensure that resources are allocated effectively and efficiently. Collaborate with technology, operations, product teams, security and business partners to coordinate and manage activities maximizing impact and overall return on investment.
  • Approves & communicates when product Features are ready to be released to customers.
  • Oversight of evaluation, prioritization and authorization of any requested changes and/or enhancements to the product and its associated processes defined through Epics. Works within SAFe Agile to decompose Epics prioritized through the LPM process, into Features to be planned by Agile Release Trains. Identifies, defines, initiates, and implements organizational transitions and process improvement opportunities to realize the full capability and strategic objectives. Responsible for prioritizing the Features being considered for Planning Interval (PI) Planning on cadence.
  • Drives the optimization of supporting sub-processes to maximize EE process success of the capability. Modifies sub-process KPIs and operational activities as necessary.
  • Manages the Product roadmap, dashboards and reports, providing critical management tools for effective oversight. Leveraging Product roadmaps to consistently communicate out to Executive Stakeholders the product’s strategies, expectations, and achievements.
  • Manages a team of associates and ensures company policies, procedures and productivity standards are met.
  • Responsible for understanding the market and farm credit’s niche customer landscape in order to maintain competitiveness.
  • Ensures product compliance with bank policies and regulatory standards. Maintains expertise regarding competition, best practices and benchmarks.
Education
  • Bachelor's Degree required
  • Master's Degree preferred
Work Experience
  • 10 years of relevant experience in financial institutions, required
  • 6 years of product management, strategy or consulting experience required
  • 4 years of experience in the financial services industry required
  • 4 years of management experience required
  • SAFe POPM; Proficient knowledge of SAFe Agile Methodology.
  • Deep understanding of developing digital products and collaborating with designers and developers to create products meets the organization's objectives and expectation of the market and customer needs.
  • Applies knowledge of business, product maturity/performance, and industry principles, practices, and procedures.
  • Thought leader in identifying and managing potential risks that may impact the success of the holistic digital product, including the technical health.
  • Experience in enterprise-wide design, development and implementation of product plans.
  • Identifying KPI's and analytics to measure product value.
  • Experience with C-Suite presentations.
  • Experience in cross-functional relationship building and aligning toward a common strategic business objective.
  • Advocates for solutions in CoBank’s best interest.
  • Able to self-serve using the current infrastructure and seek out data resources.
  • Makes decisions in line with CoBank’s Mission.
  • Stewards change in company direction.
  • Effectively plans and executes changes.
Physical Exertion DetailsSedentary Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.About CoBankThe typical base pay range for this role is between $144,300 - $177,440. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance. The listed salary, other compensation and benefits information is accurate as of the date of this posting. This job will be posted for a minimum of five (5) business days or until the position is filled. CoBank reserves the right to adjust compensation for all positions and to modify or discontinue benefits programs at any time in its sole discretion, subject to applicable law.CoBank is a cooperative bank serving vital industries across rural America. The bank provides loans, leases, export financing and other financial services to agribusinesses and rural power, water and communications providers in all 50 states. The bank also provides wholesale loans and other financial services to affiliated Farm Credit associations serving more than 76,000 farmers, ranchers and other rural borrowers in 23 states around the country. CoBank is a member of the Farm Credit System, a nationwide network of banks and retail lending associations chartered to support the borrowing needs of U.S. agriculture, rural infrastructure and rural communities. Headquartered outside Denver, Colorado, CoBank serves customers from regional banking centers across the U.S. and also maintains an international representative office in Singapore.REASONABLE ACCOMMODATIONWe are committed to ensuring that our online application process provides an equal employment opportunity to all applicants, including qualified individuals with disabilities. If you are an applicant with a disability, or are assisting an applicant with a disability, and require accessibility assistance or would like to request a reasonable accommodation for any aspect of the application process, including completing an application, interviewing, or otherwise participating in the employee selection process, please submit a request by emailing recruiting@cobank.com. Include your contact information and specific details about your requested accommodation.Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.CoBank is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

CoBank