IT Quality Assurance Senior Manager
- Oak Brook, IL
- $155,000-185,000 per year
- Permanent
- Full-time
- Develops, implements, and maintains QA strategies, policies, and procedures to ensure the delivery of high-quality IT solutions
- Creates and executes comprehensive roadmaps that clearly define pathways to quality solutions
- Oversees the planning, design, and execution of test plans, test cases, and test scripts for software applications and IT systems
- Collaborates with business analysts, developers, project managers, and other stakeholders to define quality requirements and ensure alignment with business objectives
- Ensures compliance with regulatory standards, industry best practices, and organizational policies
- Evaluates and implements new testing tools, technologies, and automation frameworks to enhance QA efficiency and effectiveness
- Drives root cause analysis and corrective actions for defects and quality issues
- Coordinates user acceptance testing (UAT) and support production releases to ensure successful deployments
- Communicates QA status, risks, and issues to senior leadership and project stakeholders
- Stays current with emerging trends in quality assurance, software testing, and IT governance
- Other duties as assigned
- Leads, mentors, and manages QA teams, fostering a culture of continuous improvement and professional development
- Manages professional development of experienced QA leads
- Reviews time entry for accuracy and reporting
- Leads performance evaluations of direct reports
- High School Diploma/GED AND eight (8) or more years of experience with IT Quality Assurance, required; OR
- Bachelor's degree and six (6) or more years of experience with IT Quality Assurance, required
- Seven (7) or more years of experience in Quality Assurance for IT or professional services organizations, required
- Five (5) or more years of experience in managing QA, UAT teams within IT or professional services organizations, required
- Three (3) or more years of experience identifying risks within projects, generating solutions and recommendations, required
- Three (3) or more years of experience managing budgets, timelines and project deliverables, required
- Strong experience with writing test plans and executing automated testing to include functional, smoke, regression, load, negative and mobile strategies, required
- Experience with leading combination of onshore and offshore teams, preferred
- Proficient in Microsoft Office Suite; specifically, Excel, Word, PowerPoint and Outlook, required
- Enterprise Tester, required
- JIRA, DevOps, Smartsheet, or any other project mapping tool, preferred
- Ability to manage teams and projects within a software solutions environment
- Adaptable to fast-paced changing industry practices
- Excellent communication skills, both written and spoken, along with strong facilitation and collaboration skills
- Excels at operating in a fast-paced technical environment
- Ability to solve problems, identify solutions, and appropriately escalate issues
- Must be open to local travel to the client site as needed
- Experience with Agile, DevOps methodologies, preferred
Maryland Range: $155,000 - $185,000
NYC/Long Island/Westchester Range: $155,000 - $185,000About Us:Join us at BDO, where you will find more than a career, you'll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm's success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm's success, with no employee contributions.We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:
- Welcoming diverse perspectives and understanding the experience of our professionals and clients
- Empowering team members to explore their full potential
- Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
- Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
- Focus on resilience and sustainability to positively impact our people, clients, and communities
- BDO Total Rewards that encompass so much more than traditional “benefits.”