Receiving Technician

Bayhealth Medical Center

  • Milford, DE
  • Permanent
  • Full-time
  • 24 days ago
Job Description:If you care about the opportunity to grow, to make a difference, to build a future and a life, then we just might have the career for you. Care to talk?Bayhealth Medical Center is Central and Southern Delaware’s healthcare leader with hospitals in Dover and Milford, as well as stand-alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton. We offer various practice settings throughout Kent and Sussex Counties. Bayhealth Medical Center Kent Campus is 90 minutes from Philadelphia, Washington, DC and Baltimore. Our Sussex Campus is 30 minutes to the Delaware beaches and relaxation in the sand!Bayhealth Medical Center offers a competitive salary and comprehensive benefits package (for eligible positions) including:
  • Generous Paid Time Off and Paid Holidays
  • Matching 401(k)/403(b) Plans
  • Excellent Health, Dental, and Vision
  • Disability and Life Insurance options
  • On Site Child Care
  • Educational Reimbursement
  • Health Care and Dependent Care Flex Spending Accounts
  • Plus, an array of Voluntary Benefits to include Critical Care Coverage and more!
Location: Sussex Campus HospitalStatus: Full Time 80 HoursShift: DaysSALARY RANGE: 17.40 - 26.10HOURLYGeneral Summary:The Supply Chain Receiving Technician is responsible for inspection and documentation of all shipments in and out of the health system. All shipments must be inspected for conformity with a purchase order and recorded appropriately within the Supply Chain Material Management Information System (MMIS) to authorize payments. Expected to personally assume responsibility purchase order receipts as defined by department leadership.Responsible for ensuring delivery of all inbound medical/surgical, human tissue, medical gases, supplies, and equipment to the appropriate customers within the organization within the expected timeframe. Discrepancies and damages must be documented, investigated, and communicated. All inbound packages and vendor deliveries will be documented in the MMIS system for chain of custody validation. Understands basic supply chain, LEAN, Six Sigma, and medical terminology. Follows all applicable policies, procedures, and manufacturer guidelines.Responsibilities:1. All shipments must be accepted, unloaded, staged, and recorded, including documentation of all shipment tracking numbers at time of delivery.
2. All items are to be inspected, validated and documented in the MMIS Purchase Order Receipt, authorizing payment to the supplier for goods received.
3. All shipments that do not match an approved purchase order or other discrepancies must be researched and communicated to the procurement team and department customers or leadership for accounting and resolution.
4. Detailed management of non-inventory specialty items such as implants
5. Prepare packages for internal delivery using multiple software applications (Infor, UDI, etc..), ensuring the accuracy of the shipment and associated shipping documents. Dispose of leftover packing materials, such as pallets and cardboard.
6. Distribution and department delivery of resources, supplies, and equipment, including, but not limited to, disposable medical supplies/equipment, biohazardous items, human tissue, implants, confidential items, linen, Personal Protected Information (PHI) and mail. All deliveries are to be recorded in MMIS chain of custody tracking software.
7. Document and track human tissue and other high-value items utilizing Unique Device Identification (UDI) tracking software, ensuring all regulatory requirements are met, including package integrity and temperature control.
8. Assist customer department staff with locating missing items and providing Proof of Delivery (POD) documentation upon request.
9. Deliver and exchange medical gas tanks throughout acute facilities, following all safety and regulatory requirements for storage and transport.
10. Prepare packages for external shipping using multiple software applications (FedEx Ship manager, Infor, UDI, etc..), labeling them and preparing for external transport.
11. Monitors shipments and inventory for expirations or loss. Utilizes proper rotation, organization, identification, and documentation techniques. Rotates products and retrieves recalled products, as well as expired and contaminated products.
12. Participates in Recall management, inventory analysis activities, escalating issues, concerns, or questions.
13. Utilizes all point-of-use systems to manage inventory appropriately. Restocks inventory manually or with MHE. Escalates inventory concerns, inaccurate inventory locations, or potential for errors.
14. Required to handle and distribute non-controlled medication solutions and required to work in areas where patient-specific medications are stored. Supply Chain staff are expected and authorized to transport locked and secured medications. Any staff member requiring limited access to secured medication rooms must have a fully completed and signed Medication Security Agreement for Non-Licensed Personnel form on file and available upon request.
15. Maintain inventory control records and assist with inventory counts using the ERP system. Alert management of out-of-stock or low-stock-level items.
16. Partners with department leaders, supply chain operations leaders, and/or the Procurement team to facilitate product evaluations/ trials, conversions, and substitutions.
17. Operating and completing basic daily maintenance of warehouse MHE, such as forklifts, reach trucks, and pallet jacks. If assigned, approved powered lift equipment training will be provided and documented.
18. Maintains the assigned work area in a clean, safe and organized fashion, including removing cardboard from shelves and sweeping floors.
19. When directed, respond to urgent dispatch requests based on business and customer needs.
20. Courteous and professional communication with customers, delivery vendors, and staff, answering phone calls and emails, interacting with customers, and handling questions or complaints. Relay any customer service issues to the attention of the Supervisor/Manager.
21. May assist Supply Chain team members in warehouse functions, including A: unloading, sorting, breaking down inbound shipments, staging materials, and picking orders for hospital/clinic needs using the ERP system. B: Efficiently operating in an electronic inventory management system, receiving, counting, and decrementing inventories in accordance with department standard operating procedures (SOP).
22. As needed, support hospital inventory procedures using Periodic Automatic Replenishment (PAR) process, daily Inventory reconciliation, LEAN, Six Sigma methods including 2-bin Kanban in clean supply storage areas.
23. Accurately manage usage of restocking point-of-use inventory systems (Pyxis).
24. All other duties as assigned within the scope and range of job responsibilities.Required Education, Credential(s) and Experience:
  • Education: High School Diploma or GED
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  • Credential(s): None Required
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  • Experience:
Required: One (1) year of Health Care Supply Chain/LEAN/Six Sigma, Military, Warehouse, or other Inventory Management experience.Preferred: Three (3) or more years of Health Care Supply Chain/LEAN/Six Sigma, Military, Warehouse, or other Inventory Management experience.Preferred Education, Credential(s) and Experience:
  • Education: Certificate Program
Additional education in the field of Supply Chain, Logistics, or Healthcare.
  • Credential(s): Six Sigma Lean Green Belt Certified
Lean Six Sigma or other Operational Efficiency credentials.
  • Experience:
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Bayhealth Medical Center