Shift Lead
Smoothie King
- Temple, TX
- $9.00-13.00 per hour
- Permanent
- Full-time
- 401(k)
- Bonus based on performance
- Flexible schedule
- Health insurance
- “Thinks on their feet" at all times regardless of internal or external pressures
- Informs General Manager to all problems or unusual matters of significance
- Assists Team Members at the point of sale (POS) with upselling
- Ensures all Members of Team work together to maintain efficient store operations
- Assists in Team Member management during scheduled shifts
- Supports and adheres to company standards for operations, marketing/communications and brand identity
- Encourages Team Members on shift to exceed goals and complete all checklist tasks
- Fulfills cash handling and inventory reporting responsibilities with honesty
- Is trusted and relied upon with sensitive information from both their Team and General Manager
- Lives and promotes the culture, values, vision and mission of Smoothie King
- “Does things the right way” Exemplifies operational standards to Team Members when completing tasks around the store
- Is responsible for product and Guest Service experience
- Ensures Guests purpose is met when smoothies are ordered
- Greets and engages with the Guest to provide a friendly experience
- Ensures self and team on shift demonstrate “Guest comes first” attitude
- Blends smoothie according to the recipe ticket for a consistent taste
- Is willing and looking to take on new tasks outside of their role
- Asks for feedback from General Manager
- Shows up on time for work
- Balances personal life without interference to their work schedule at Smoothie King
- Talks through checklist tasks with Team Members that need to be completed during the shift
- 6 or more months Guest Service experience in a restaurant or retail environment
- Ability to lead both by example and direction in a fast paced environment
- Ability to tolerate exposure to a wide variety of fresh, dried and/or frozen products and powdered substances, including, but not limited to, strawberries, bananas, peanuts, tree nuts (such as almonds), milk, soy, proteins, grains, and spices without posing a direct threat to personal health and safety
- Ability to follow procedures and willingness to comply with dress code requirements
- Ability to keep the store clean and follow food safety regulations
- Ability to operate a blender and POS cashier system
- Ability to move boxes, weighing up to 55 lbs throughout the store
- Ability to position self to bend, reach and scoop through assigned shifts
- Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F