Peer Support Specialist - Emergency Services

• DIRECT CLIENT SUPPORT SERVICES:

• Provide direct peer support using active listening, motivational interviewing, and strength-based conversations.
• Assist clients during crisis admissions and discharges, including completing required forms, interviews, inventories, and orientation.
• Help individuals navigate outpatient intakes and support follow-up with community providers.
• Conduct and facilitate daily client engagement activities such as check-ins and peer-led groups.
• Support meal preparation and maintain a welcoming environment at Battelle House.
• Assist clients with medication understanding and prescription pickups.
• Provide outreach to community members in need of services.

• Provide peer support during mobile crisis calls and co-responses.
• Support client safety and emotional de-escalation during crises.
• Triage, screen, and route incoming crisis calls; escalate to clinicians when needed.
• Assist with bed calls, referrals, and prior authorizations for psychiatric hospitalizations.

• Take and record vital signs upon client admission and discharge.
• Assist nursing staff with delegated medication administration and tracking.
• Support documentation related to medication-related activities

• Lead or co-lead peer support groups promoting recovery and community.
• Assist clients with accessing internal and external resources.
• Promote autonomy, self-direction, and healing.

• Advocate for client rights across settings, including hospitals, meetings, and community interactions.
• Conduct outreach to individuals who could benefit from UCS services.
• Foster family and natural support connections where clinically appropriate.

• Complete all documentation accurately and timely, supporting quality care and billing.
• Maintain professional and confidential records.

• Collaborate across departments and participate in agency-wide initiatives.
• Uphold UCS values of equity, compassion, and person-centered care.

United Counseling Services