RN, Director of Patient Care Services (DPCS)

• As a core member of the agency’s leadership team, drive objectives, standards and processes to ensure the highest standards of quality, care and support.
• Serve as chief compliance officer, ensuring all services are in compliance with local, state and federal laws and overseeing proper maintenance of client clinical records, statistics, reports and records.
• A compassionate and knowledgeable advocate inspired to go above and beyond to help others.
• Meet, evaluate and approve every client, create their plan of care, and assure care is monitored and well-coordinated internally and with other care partners.
• Supervise, train and coach field care staff to ensure they are capable and well prepared.
• Provide direct patient care as a back-up to field nursing staff.
• Prepare clinical documentation such as progress notes and summaries of care.
• Lead agency accreditation efforts.
• Build relationships in the healthcare community to promote our reputation and referrals.

• Robust Compensation Plan: Salaried, fulltime position with generous benefits, including:

• $100-110k base salary
• PLUS! Profit sharing
• PLUS! Paid vacation and sick leave
• PLUS! 100% company paid dental, vision, life & AD&D policies
• PLUS! $500/month supplement toward private medical policy
• PLUS! Retirement savings plan
• Fulfillment: One to one patient care and company culture dedicated to making a difference in their lives
• Influence: Key member of the senior leadership team
• Control: Flexible schedule allows you to manage your time your way
• Training: BrightStar Care University DPCS Certification Program at the BrightStar Franchise Support Center in Chicago, Illinois (paid tuition and travel), as well as ongoing training and CEU learning opportunities
• Awesomeness: Family owned/operated company with highly supportive and caring work environment focused on people more than profits, #1 rated home care agency in California (#37 nationally, out of over 11,500), recognized with numerous awards for the quality of our care, as well as a BBB Torch Award for Ethics and Carlsbad’s Best Place to Work
• Accreditation: We follow Joint Commission standards for quality care and patient safety

• Five (5) or more years of clinical experience, with at least two (2) years in a home health agency, primary care clinic or health facility.
• Exceptional skills in nursing assessment, case management, and clinical proficiency.
• Proficient in clinical skills including infusions, IV starts, lab draws, level 1-2 wound care, and infection control. Ability to train nurses in these skills as needed.
• Excellent customer service skills and ability to deal tactfully with clients, staff and community.
• Demonstrated ability to supervise, mentor and inspire care staff.
• Ability to build and implement quality improvements within the operation.
• Working knowledge related to state and federal regulatory compliance standards (ex: Title 22, HIPAA, OSHA, etc.) and Joint Commission accreditation process.
• Complies with all accepted professional standards of practice. Adheres to HIPAA and client confidentiality.
• Policy and procedure development a plus.
• Ability to travel within the North County area on a daily basis, including some weekends, nights and holidays
• Proficiency with MS Word, Excel and Office programs.
• Clean background, criminal record, and drug test.

• Has a servant’s heart with passion for relationships and going above and beyond for others
• Compassionate bedside manner, relates to others easily and builds trust/rapport quickly
• Loves working with the elderly and their families
• Treats everyone around them with the utmost courtesy and respect
• Multi-tasker with strong organizational skills, critical thinking and reliable follow-through
• Excellent communicator and collaborator
• Calm, unflappable presence with excellent “can do” problem solving skills

BrightStar Care