Job Summary: Our client is seeking a Technical Program Manager to join their team! This position is located in Irving, Texas. Duties: Drive planning, execution, and delivery of projects across personalization and segmentation teams, ensuring alignment with business goals and timelines Collaborate with engineering, data science, product, and business stakeholders to track dependencies, manage risks, and resolve blockers Serve as the primary point of contact for program updates, ensuring clear and timely communication with leadership and business partners Maintain dashboards, status reports, and documentation to ensure visibility into project health and milestones Identify and mitigate risks, escalate issues when necessary, and drive resolution across teams Facilitate sprint planning, retrospectives, and stand-ups as needed; ensure teams are following agile best practices Desired Skills/Experience: 3+ years of experience in technical program management, preferably in AI/ML, data platforms, or personalization domains 3+ years of experience with tools like Jira, Confluence, and road mapping tools Strong understanding of software development lifecycle, agile methodologies, and data-driven product development Proven ability to manage multiple complex projects simultaneously Excellent communication and stakeholder management skills Experience working with cross-functional teams including engineering, product, and analytics Background in personalization, customer segmentation, or marketing technology Exposure to experimentation platforms, customer data platforms, or ML model lifecycle management Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $42.00 and $60.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.