Customer Service Representative - State Farm Agent Team Member

State Farm

  • Chippewa Falls, WI
  • $19.00-25.00 per hour
  • Permanent
  • Full-time
  • 2 months ago
ROLE DESCRIPTION:Chippewa Falls is a great community to work in! Come join our team.As a Customer Service Representative - State Farm Agent Team Member with Jeff Flaig Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Dedicated to customer service.
  • Detail oriented and able to multitask
  • Communication and interpersonal skills.
  • Excellent communication skills to assist customers and coordinate with other agency team members.
  • Proactive in problem solving.
  • Must pass a criminal and financial background check
Benefits:
  • Valuable career-building experience
  • Growth potential/Opportunity for advancement within my office
  • Hourly pay plus commission/bonus
  • Simple IRA
  • Paid time off
  • License reimbursement
PAY RANGE:
  • $19-$25 per hour range depending on if you have a license or prior insurance experience

State Farm