Inbound SupervisorAt Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment, customer care and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together.Radial, the leader in omnichannel commerce technologies and operations has an exciting opening for an Inbound Supervisor. Radial's omnichannel solutions use cutting-edge technology and analytics to optimize the e-commerce end to end processes reducing costs for our customer while enhancing the consumer experience.Role Summary:The Inbound Supervisor directs and oversees the team of workers who receive and handle deliveries or inbound products. The job description includes training and supervising the employees, developing policies, and managing inventory control.Responsibilities:Supervise the day to day activities/mechanisms in accordance to the SOP's, holding a team of associates accountable to standards of safety, quality, and productivityActively contribute to the development of Radial direct reportsManage seasonal associate workforce. Execute on productivity and daily goals through execution to the Radial Operating ModelKeep safe and clean work environment. Achieve and maintain compliance with all company and federally mandated regulations regarding Safety, OSHA, HazMat and DOTResponsible for associate level of safety, quality, and productivity performanceSolve and respond to daily issuesPlan and coordinate shift activities for areas assigned within the fulfillment center to ensure adherence to all DC proceduresAssist Manager in planning, prioritizing, and communicating shift directives to ensure efficiency, accuracy and quality are met for all outbound related activitiesEnsure that all shift personnel receive proper training, skill development, and assessment per company guidelinesRecommend and implement improvement in efficiency and effectiveness of employees for increased shift contributionImplement specific objectives and performance measures for all shift personnel to maximize productivityLead fulfillment special projects, as neededAccountable for achieving production objectivesMonitor all production and personnel statistics and reporting in support of the department operationReinforce policy and procedure complianceParticipates in the Recruiting and Selection processConducts performance reviews and implements corrective action as appropriateImplementing performance improvement plans and disciplinary actionsInteracts with peers and related staff across all departments on the implementation of fulfillment strategiesQualifications:College Degree Preferred/HS Degree Required.Prior experience preferred working in Warehousing, 3PL, Distribution or Manufacturing environment but not requiredStrong analytical and problem-solving skillsProficient in MS Word, Excel, and Power PointBilingual English/Spanish desired but not requiredAbility to maintain a positive attitude while multi-tasking, managing, coaching and mentoring teams to be successful and work efficiently in a fast-paced environment.Strong process improvement skills (ability to develop and implement processes. Must have demonstrated leadership and strong interpersonal skills Professional verbal and written communication skillsKnowledge of WMS is desiredTravel:This position is not remote.Travel is not required.Hour: Monday to Friday 8:00am - 4:30pm. Must be available for additional hours as needed.Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing . We will work to assist disabled job seekers whose disability prevents them from being able to apply online.
