School of Music Communications and Front Office Coordinator CL9923

• Front Office Support:

• Provide friendly and inclusive support to students, faculty, the Stetson community, and the public via in-person, phone, and email
• Provide faculty with support for touring programs, as assigned by the Dean
• Order office supplies, keep the three Presser Hall printers running, work with vendors and other Stetson departments as needed (Warehouse, Post Office, Finance, Web Services, etc.)
• Manage student lockers and locker sign-outs
• Establish and manage room reservations for the School of Music
• Maintain the School of Music webpages
• Provide support for ensemble tours, including the School’s annual performance at Carnegie Hall
• Student Recital Support:

• Organize and assist the Concert Hall Manager (CHM) and Assistant Dean of Student Affairs schedule music students, in collaboration with faculty members, to perform in a recital at the beginning of each semester
• Receive and format program information from students and faculty via online form submissions weekly
• Coordinate with the music librarian to edit submissions to the Library of Congress standards
• Collaborate with CHM who will decide the order of performers, number of recitals, and venues each week; format, produce, and print programs each week
• Handle junior recitals’ sign-ups and senior recitals’ scheduling and program support
• Ticketing Support:

• Support the CHM in the School of Music portion of Stetson’s ticketing system
• Build events within the Stetson websites and ticketing vendor websites
• Run reports as needed for revenue, donations, ticket sales, customers, etc.
• Assist CHM with all aspects of Christmas Candlelight tickets
• Design and maintain annual Concert Series and Jazz passes

• Marketing and Media Collaborator:

• Serve as the primary liaison with Stetson University Marketing
• Manage SoM image library: acquisition, storage, and selection
• Work in collaboration with Stetson University Marketing for School of Music print and digital advertisements in national and regional publications
• Coordinate the annual advertising schedule with administration
• In collaboration with Marketing, design printed and digital promotional materials
• Serve as writer and editor for SoM publications
• Concert Promotion:

• Collaborate on projects and coordinate all communications, marketing, advertising, creative, and promotional activities for the School of Music’s more than 200 annual concerts
• Concert program coordination, including design, editing, and production for approximately 200 concerts each year
• Work with faculty, students, and guest artists to collect necessary program and biographical information
• Maintain sets of program files per year for submission to ASCAP and BMI
• Administrative writer and editorial support
• Other SoM communications include website, email blasts, and Presser TV
• Student Supervisor:

• Serve as social media initiative coordinator—create and manage the School of Music’s blog, Facebook, and Instagram accounts
• Monitor the School of Music YouTube account with the Sound Crew and Concert Hall Manager
• Supervise social media student employees
• Performs other site and position-specific functions as assigned.

• Possess the ability to create and maintain an inviting, professional, and inclusive environment in the front office of the School of Music to all constituents: students, faculty, staff, and the public
• Proven ability to problem-solve and prioritize complex projects under deadlines, independently or in collaboration with others
• Ability to build meaningful professional and interpersonal relationships with faculty, staff, and the leadership team to enhance collaboration in recruitment and retention, aligning with Stetson's strategic priority of a relationship-rich education
• Possess exceptional oral, writing, and editing skills, as well as experience in design and format for both digital and print content
• Highly proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, Outlook)
• Strong appreciation of music performance and music education

• HS diploma, GED, or equivalent certificate of competency
• Administrative support experience, preferably in higher education or proven equivalent work experience
• Desire to join a distinct university community committed to inclusive excellence, kindness, and collaboration, as it seeks to move Forward Together in making our community and world a better place

• A bachelor's degree
• Proficiency in web content management
• Experience with ticketing systems

• Possess the ability to create and maintain an inviting, professional, and inclusive environment in the front office of the School of Music to all constituents: students, faculty, staff, and the public
• Proven ability to problem-solve and prioritize complex projects under deadlines, independently or in collaboration with others
• Ability to build meaningful professional and interpersonal relationships with faculty, staff, and the leadership team to enhance collaboration in recruitment and retention, aligning with Stetson's strategic priority of a relationship-rich education
• Possess exceptional oral, writing, and editing skills, as well as experience in design and format for both digital and print content
• Highly proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, Outlook)
• Strong appreciation of music performance and music education

• HS diploma, GED, or equivalent certificate of competency
• Administrative support experience, preferably in higher education or proven equivalent work experience
• Desire to join a distinct university community committed to inclusive excellence, kindness, and collaboration, as it seeks to move Forward Together in making our community and world a better place

• A bachelor's degree
• Proficiency in web content management
• Experience with ticketing systems

Stetson University