Salesforce Developer
Morph Enterprise
- Columbus, OH
- Permanent
- Full-time
- Work with business teams to understand their processes and translate their needs into actionable salesforce requirements for configuration/development.
- Involved in all aspects of the Project life cycle, from the initial kickoff through the requirements analysis, design, implementation, testing and post-production solution and user support.
- Maintains and provides enhancements to the existing Salesforce solutions.
- Develop and create customized reports and dashboards.
- Manages user testing to include developing test plans, creating user test cases.
- Create and maintain documentation on processes, policies, configuration, and user guides.
- Familiar with Salesforce.com best practices related to release management and deploying changes through the various sandboxes to production.
- Mentors and trains State Development resources.
- Design, Develop, Test, Document and Deploy high quality business solutions on the Force.com platform.
- Maintain, enhance, and create workflows, Flows and other functions and configurations within the Salesforce.com environment.
- Develops and Manages Communities
- Proactively seek out and identify needed system changes.
- Communicate system changes to the users in advance so they understand the change and how to use it prior to implementation.
- Develops and creates advanced-level customized reports, dashboards and respond to ad hoc reporting requests as needed.
- Handles and implements third-party integrations and trouble-shoots any issues with applications as they arise.
- Works with leadership and stakeholders, determine Salesforce and other technologies, software, tools, and approaches to improve operational efficiencies, and enhance the customer experience.
- Creates project documentation, including user interface guides, training documentation or other functional specific documents and change requests.
- Thoroughly unit test development deliverables and participates in business user acceptance testing
- Validates test cases and results against requirements.
- Develops complex, macro driven reports to summarize system information for Senior Management.
- Salesforce report building best practices should be followed to avoid the creation of configurations that negatively impact performance as data volumes increase.
- Assist with migration from older systems/processes into Salesforce.com.
- Import data as appropriate using Salesforce tools like Data Loader
- Log, troubleshoot and resolve system problems.
- Monitor and manage exception logs for back-end system integration with SFDC.
- Perform other duties as assigned.
- Technical Specialist 3 must have solid salesforce.com skills, experience setting up Salesforce Communities and ideally, understand the general concepts of Customer Relationship Management (CRM).
- Bachelor's Degree in Computer Science or information systems or related field
- 8-10 years of experience in Information systems operations environment in Analysis, Design & Development
- 5+ years of Professional Experience in development & administration of applications in Salesforce platform-based technologies (Sales Cloud, Service Cloud, Community Cloud)
- 5+ years of Experience in Lightning Web Components (LWC), Aura, Apex, SOQL development and Java Script
- 5+ years of Experience in building and Managing Communities
- 5+ years of experience in SFDC Design, Analysis, Configuration, Customization and Coding
- 5+ years of experience with SFDC data model and the data migration / integration capabilities of SFDC
- Strong reporting background using standard reporting tools including standard salesforce.com reporting functionality
- Minimum of 3 years of experience with Salesforce tools such as Data Loader, SFDC Outlook connector, Jitterbit, MuleSoft etc.
- Handle web services API integrations with other internal and 3rd Party systems (REST & SOAP)
- 5+ years of experience with SCRUM/Agile Development practices.
- Required ability to propose, document, and implement software project lifecycle solutions (software and documentation).
- Salesforce.com Developer certification or Administrator certification, preferred.
- Knowledge of Salesforce tools like Flosum, Ownbackup are preferred.