HR People Operations Coordinator

• The HR People Operations Coordinator is the main point of contact for employee and manager questions related to HR, payroll, and benefits.
• This role supports HR operations by handling system transactions, maintaining records, supporting onboarding and offboarding, and ensuring a high level of customer service and compliance.

• Respond to HR-related questions via email, phone, and in-person
• Process transactions in HR systems like Workday and Cisive
• Coordinate onboarding and offboarding, including I-9 and E-Verify
• Maintain accurate employee records and ensure documentation compliance
• Support employees with benefits, timekeeping, and system access
• Keep HR policies and portal content up to date
• Review and approve personal information changes
• Escalate issues to HR teams as needed
• Provide support for union-related HR tasks, including:
• Job postings, bidding, contract compliance, and orientation
• Entering union pay step increases and updates in Workday
• Assisting with union benefit and contract-related inquiries

• Assist with audits and compliance reviews
• Support investigations and special projects
• Submit IT and system requests
• Track employee callouts and late arrivals
• Help coordinate temporary/contractor hiring and timekeeping

• Associate's degree in HR, Business, or related field (bachelor's preferred)
• 3+ years in HR support or administration
• Understanding of HR practices and labor laws
• Strong communication, problem-solving, and organizational skills
• Comfortable working independently and in a team
• High attention to detail and ability to handle confidential information
• Proficiency with HR systems (e.g., Workday)

• Office setting with light lifting (20 25 lbs)
• Regular sitting, standing, and interaction with employees

Pacer Group