Retail Sales Print Associate

Staples

  • Pine Bluff, AR
  • Permanent
  • Part-time
  • 2 months ago
Staples is focused on our customer and our community. As a Copy & Print Marketing Associate, you will provide exceptional customer service and solutions to customers print needs by using order intake tools to capture their project information. You will follow production processes to produce orders, using copy and print machines and finishing equipment for cutting, binding and laminating. You will also assist retail and print customers with their self-service copy & printing needs.

We are investing in our people and our stores, empowering you to learn, grow and deliver. You will be positive, inclusive and collaborative in helping our customers with their Print and Marketing needs. You will also be part of a fun, team-oriented retail culture at Staples.

Get great perks because, you matter.

Bonus plan, flexible part-time hours/shifts, and generous paid time off; hiring immediately

Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)

401(k) plan with a company match, dental, vision, life and short-term disability insurance and many more benefits

Provide an exceptional customer experience.

Greet customers as they enter the Print Solutions department and respond quickly and attentively

Ask open ended questions to understand customers copy & print marketing needs

Connect with customers in an inviting and informative way to build a relationship between the customer and Staples

Play a key role in helping your store and your customer win.

Drive customer satisfaction throughout the order process by producing quality print orders

Help customers with tasks in the self-serve area, utilizing the copy machines and PC rentals

Use order intake tools to consult with customers, ask open ended questions to offer appropriate options and deliver a total print solution for their need

Produce professionally finished products using the print and production equipment

Ask qualifying questions during consultation to generate potential leads for the Supervisor and Sales Manager

Assist transactional customers with their shipping needs, as well as order pickup and payment

Qualifications

Essential skills and experience:

Able to work a flexible schedule (including nights and weekends)

Able to work with many customers to provide a total solution

Attention to detail and keen eye to notice quality issues throughout the production process

Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position

Preferred skills and experience:

Prior experience with customer service

Willingness to learn and develop

Staples