
Operations Manager
- Detroit, MI
- Permanent
- Full-time
- Responsible for the operations within the warehouse, may include the following departments or employees, routing/dispatching, receiving, forklift operations, truck driving/maintenance general warehouse, and inventory.
- Responsible for all phases of employment including interviewing, selecting, training, monitoring, disciplining, and terminating warehouse staff.
- Develop supervisors and team leaders to effectively oversee the daily routines of their assigned teams.
- Closely monitor the compliance with all safety policies and operation of equipment.
- Research, recommend, and implement appropriate equipment to ensure safe transport and storage of all products.
- Develop and maintain quality processes and measure to increase efficiency and customer satisfaction.
- Oversee the completion of all required paperwork and data entry by the warehouse team.
- Coordinate scheduling and routes with drivers and dispatchers.
- Work closely with accounting to resolve problems with invoices and billing.
- Partner with Safety Director to continuously improve and enhance safety discipline, practices, and policies.
- Ensure materials are stored properly to conserve space and comply with safety procedures.
- Oversee the rotation of inventories within the warehouse, as needed.
- Monitor and measure warehouse performance and quality measures.
- Provide reporting to management as required.
- Develop and recommend an annual budget requirement for the warehouse, including staffing levels, justification for new or replacement material handling equipment.
- Adjust staffing levels to meet peak customer demand.
- Keep warehouse accessible and safe for branch staff visitors.
- Bachelor's Degree in Business Management, Industrial Management, or related field preferred.
- Four or more years of experience as warehouse team leader or supervisor required.
- General fluency in English required, verbal and written.
- Intermediate computer literacy required, preferred knowledge of MS Office.
- Corporate culture based on integrity, respect, accountability and excellence
- Comprehensive training with numerous learning and development opportunities
- An attractive salary reflecting skills, competencies and potential
- Benefits package to include medical, dental, vision, life insurance, 401k with match, tuition reimbursement, employee discounts, employee referral bonus, and much more!
- A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.