Waiter/Server
Five Star Senior Living
- Madison, WI
- Permanent
- Part-time
- Provide exceptional customer service while engaging with coworkers and residents
- Bring a heightened awareness for food allergies and preferences, ensuring each resident receives meals as needed
- Deliver meals, food and drinks to residents and their guests with efficiency and professionalism.
- Clean and reset areas of the community, within dining areas, food service areas, and within residents' rooms.
- Engage with residents and others in the community with charm, professionalism, respect, and a bright personality.
- Maintain a working knowledge of all menu items, preparation, time, ingredients and method of presentation.
- Relay messaging from residents to the kitchen about dining needs, food preferences and orders, and special requests.
- Use technology, such as a Point of Sale, to provide clear communication between residents and the kitchen.
- High School Diploma or equivalent preferred
- 1-year experience as a server/waiter, or in a similar food service environment
- Working knowledge of health and safety policies and procedures
- Proven ability to recognize tasks and take initiative, especially with safety and sanitation
- Compassion for others and a caring nature
- Demonstration of a strong desire to provide comfort to guests/residents
- Comprehensive Medical/Dental/Vision
- 401k + Match
- Competitive PTO
- Life, Disability & other supplemental benefits
- Professional Development Funds
- Wellness Coaching & Personal Support Benefits
- Recognition & Reward Programs
- Puts People First - You have an authentic connection to our vision of a world in which the quality of life is ageless, and a desire to advance our culture by always respecting and empowering our team members, residents, and families.
- Customer Focused - You strive to build and strengthen customer loyalty by delivering exceptional hospitality, thoughtful solutions, and innovative customer attraction and retention strategies.
- Results Oriented - You're forward thinking, seeing the big picture as you lead with empathy and drive to exceed results. You firmly believe that the way in which we achieve results is just as important as what we accomplish together.
- Drives Operational Excellence - You encourage a mindset of continuous improvement. You respect ideas, collaborate, and empower others to elevate how and what we deliver for our customers and each other.
- Embraces Change - You're a change driver! A positive communicator who engages all key stakeholders to help them anticipate and embrace what's next, you're always adjusting the target for continuous improvement.