Solutions Architect - Enterprise Systems
Shift4
- Center Valley, PA
- Permanent
- Full-time
- Collaborate with cross functional teams across Shift4 such as finance, supply chain, sales, legal, and marketing and to understand existing and future needs to related to Shift4's supply chain operations
- Drive technical decision making using First Principles thinking; challenge stakeholders to remove parts throughout the design phase to keep with our goals of efficiency and maximum productivity
- Develop and maintain all relevant documentation such as process workflows, technical specifications / designs, requirements, etc.
- Partner with the Enterprise Operations Experience Manager to develop the transformation program roadmap
- Own the technical documentation and development of system architecture design to manage data flows, synchronizations, warehouse processes, and functional requirements for Shift4's ERP systems.
- Collaborate with product owners and stakeholders to ensure proper system interactions, business process workflows, and make recommendations for improvements.
- Serve as a voice of guidance throughout the build / configuration process; provide oversight during testing / QA to ensure product alignment with architecture designs and goals and delivery of high quality products
- Present to senior executives on solution design, product vision, and delivery roadmap as needed
- Assist in the development of KPIs and OKRs to assess performance of new processes and technologies
- Establish and maintain a culture of continuous improvement; assess performance and productivity of deployed capabilities technologies to ensure goals are being met, identify opportunities for iterative improvements, etc.
- 8+ years of developing solutions in highly technical field (Aerospace, Data Operations, Engineering, or similar)
- Bachelor's degree in a relevant field (Engineering, Analytics, Mathematics, etc).
- Strong background in facilitating of workshops / design sessions; establishing and maintaining strong stakeholder relationships throughout the project's life cycle and experience providing direction to resources and vendors.
- Experience in a structured operational environment with standard operating procedures and concept of operations (CONOPs) definitions. You have been a primary contributor to one of these environments, and have led and trained new incoming individuals into it.
- Ability to create highly technical documentation, consolidate that information into presentations or one-pagers, and properly communicate technical details in a consumable way to executive leadership.
- Experience analyzing complex systems, decomposing them into graphical or other visual representations, analyzing them, and defining operational deviations.
- Masters degree in a relevant technical field
- In-depth knowledge of technical languages such as Python; ability to perform data analysis using SQL
- Experience with integrating multiple software systems through APIs, or performing large implementations of new software systems (such as an ERP, Salesforce, or other type of graphical user interface)
- Personal experience building and managing data pipelines, developing ETL processes, and managing data warehouses.
- Experience with operational fundamentals such as corrective action reporting, non-conformances, inventory management, and data governance.
- Strong collaborative skills with business, IT and external stakeholders; ability to lead discussions with resources across all levels and departments to ensure proper technical strategy development
- Personally led a major project from inception to integration
- Experience with one of the following platforms: Palantir Foundry, Mulesoft, Oracle Fusion, Salesforce