Product Specialist
Kia North
- Grand Rapids, MI
- Permanent
- Full-time
- Approaches, greets, and offers assistance to customers who enters the dealership showroom or sales lot.
- Keep up to date with the latest product information to ensure a high standard of vehicle knowledge.
- Provide customers with specification information (performance, safety, benefits, etc.) about all vehicles.
- Perform high-quality and professional demonstrations of vehicle features.
- Utilizes dealership systems to complete (pre and post) follow-up to build and maintain a client database.
- Maintains a working knowledge of vehicle values and equity, finance products and Fox programs.
- Ensures Fox processes are followed for vehicle delivery.
- Introduce customers to the various points of interest of the dealership.
- Assists with preparation of the showroom, ensuring a strong selection of vehicles are available and that the showroom is always presentable for customers.
- Prior experience working with customers and providing an exceptional experience.
- Remarkable communication and customer service skills.
- Proven track record of achieving or over-achieving on sales goals.
- Team oriented attitude with a high-energy personality.
- Ability to work days, nights, and weekends as needed.
- Ready to hit the ground running on learning new products.
- Valid driver’s license.
- Paid Vacation, PTO, and Holidays
- Medical, Dental and Vision
- 401(k) with Employer Match
- Flex Spending
- Group Life Insurance (Company Paid)
- Short-Term and Long-Term Disability
- Supplemental Life Insurance
- Accident Insurance
- Employee Assistance Programs
- Employee Discounts
- Wellbeing Program
- Growth and Development Opportunities