Salesforce Experience Cloud Developer
Marathon TS
- Washington DC
- Permanent
- Full-time
- Modernize the capabilities offered by National Consumer Complaint Database (NCCDB) using the Salesforce Platform.
- Provide an avenue to consumers, drivers and industry professionals to submit a complaint through telephone, email and web, at a minimum, for various complaint types and categories, and track the complaint through its lifecycle.
- Authenticate internal FMCSA users using DOT MyAccess solution, and users external to FMCSA using Login.gov
- Implement a workflow that tracks the complaint as it moves through the handling process and allows FMCSA personnel to respond to complaints in an effective manner
- Integrate with the data platform to store and/or retrieve information relevant to the complaint.
- Migrate the existing complaint data to the new platform.
- Utilize MuleSoft's Anypoint Platform to design, develop and orchestrate APIs, and implement the new data exchange platform for FMCSA.
- Work closely with the Software Architect and other technical team members, government stakeholders, and subject matter experts in developing solutions on the Salesforce platform.
- BS in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline.
- 7 years of functional experience (5+ focused on Salesforce development using Apex and Visualforce)
- 5 years of specialized experience (3+ implementing in Platform, Service and Experience Cloud)
- Solid understanding of and detailed experience with Salesforce.com architecture and API
- Experience integrating Salesforce.com with other applications
- Experience with Agile development methodologies, such as scrum, user story creation
- Experience integrating with MuleSoft and data pipelines
- UI/UX development experience based on Salesforce Experience Cloud.
- Experience with Salesforce automation tools
- Ability to obtain a Public Trust clearance
- Salesforce Public Sector Solutions Accredited Professional
- Preferred certifications: Salesforce Platform Developer, Salesforce Administrator, Salesforce Platform App Builder, Salesforce Architect, Salesforce Developer, Salesforce Service Cloud Consultant
- Currently hold a Public Trust clearance with Department of Transportation