Sales Operation Specialist
Cobalt Benefits Group LLC
- South Burlington, VT
- Permanent
- Full-time
- Participate in Deal Desk meetings, representing your assigned opportunities.
- Partner with Sales to develop creative solutions addressing the needs of a broad range of customers.
- Create, maintain and track Proposal documents.
- Accurately enter new client data within Cobalt's Salesforce system.
- Develop all required new client paperwork for release to client during implementation.
- Store, manage, update and track status of new client paperwork from release to client through execution.
- Partner with Client Services and the Director of Stop Loss to understand client needs & upsell opportunities at renewal.
- Create, maintain and track client specific Renewal proposals.
- Develop, manage and track the status of Renewal Amendments and required paperwork from release to client through execution.
- Develop a deep understanding of Cobalt's Customer Relationship Manager, SalesForce.
- Identify and recommend process optimizations.
- Partner with Sales Partners to ensure complete data entry into SalesForce.
- Drive broader adoption of Salesforce and completeness/accuracy to enable continued improvement of Sales reporting and KPIs.
- Bachelor's degree required.
- 1-2 years of related experience in Sales, Account Management, Sales Operations or Marketing.
- Demonstrated knowledge and experience with CRMs, particularly SalesForce.
- Healthcare (specifically Health Insurance) Industry experience a plus but not required.
- Self-starter, entrepreneurial mindset.
- Next level attention to detail.
- Strong communication skills.
- Interest in working within a rapidly growing and evolving organization.
- Hybrid work availability may be offered based on meeting key performance metrics.
- Prolonged periods of sitting may be required.
- Regular use of a computer, keyboard, and mouse is necessary; reasonable accommodations will be provided upon request.
- Employees should ensure an ergonomically appropriate desk and chair setup.
- Comfort with being on camera for virtual meetings (e.g., Microsoft Teams)