
Senior Analyst Master Data Management
- Collierville, TN
- Permanent
- Full-time
- Collect, aggregate, and validate product and digital asset data from various sources to ensure accuracy and timely loading into MDM (PIM) systems.
- Utilize strong analytical skills to diagnose and efficiently manage data issues, independently implementing corrective actions to maintain data integrity.
- Monitor and ensure correct enrichment of data in the PIM system; collaborate with internal and external partners to enhance data quality and completeness with an understanding of industry-specific product attributes relevant to home center, hardware, lumber, farm, and pet categories.
- Facilitate effective communication and collaboration between cross-functional teams, including merchandising, supply chain, and e-commerce, to meet data collection, enrichment, and publication goals.
- Liaise with Orgill dealers, buyers, vendors, e-commerce teams, and other stakeholders to identify, qualify, and manage data sources for product data and digital assets, ensuring alignment with wholesale distribution and retail business needs.
- Create and maintain custom exports, imports, data publications, and manage integrations of MDM/PIM data with other enterprise systems such as ERP, e-commerce platforms, and downstream applications.
- Diagnose and coordinate correction of data discrepancies, including product attributes like dimensions, units of measure, manufacturer info, and category-specific data critical to the retail and wholesale environment.
- Research and analyze production support tickets, recommending solutions and enhancements based on user feedback.
- Gather requirements and write detailed test cases for new MDM/PIM features and system upgrades; coordinate with IT teams to validate seamless delivery and rollout.
- Maintain thorough documentation of data processes, templates, enrichment procedures, testing protocols, and issue resolutions.
- Provide training and support to internal users on effective PIM utilization, focusing on business-specific use cases in wholesale distribution and retail sectors.
- Identify process improvements during data collection, analysis, and publication to support Master Data Management objectives and industry best practices.
- Recommend upstream or downstream process changes required to comply with MDM guidelines and ensure data quality across the product lifecycle.
- Strong understanding of wholesale distribution and retail business models, particularly in home center, hardware, lumber yard, farm, and pet product categories.
- Working knowledge of Master Data Management principles and best practices.
- Proven analytical and problem-solving skills, with the ability to troubleshoot complex data and digital asset issues.
- Experience with Product Information Management (PIM) systems, e-commerce catalog management, and ERP systems.
- Proficiency with SQL, database schemas, and ability to build queries for data analysis and issue diagnosis.
- Ability to manage multiple projects and priorities in a fast-paced, deadline-driven environment.
- Demonstrated ability to build consensus and collaborate effectively within cross-functional teams.
- Excellent proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Access) and Google Workspace tools.
- Strong communication skills to interact with technical and business stakeholders.