Kitchen Supervisor - Pump & Pantry
Bosselman Pump & Pantry, Inc
- Grand Island, NE
- Permanent
- Full-time
- Paid vacation
- 401K and matching contributions
- Health, dental and vision insurance
- Short and long term disability insurance
- Life insurance
- A clearly defined path for growth
- On-demand pay with PayActiv (access to earned but not yet paid wages)
- And much more!
- Responsible for employee development and accountability. Addresses performance issues, manages corrective action to support team success and growth.
- Oversees food preparation and service for P&P Food, Quizno’s, Cinnabon, Little Caesar’s, KKC and Scoops, ensuring high-quality and consistent customer experiences across all brands.
- Oversees the cleanliness, organization and overall appearance of the kitchen, both internal and external, to ensure they meet company standards and are in proper working order.
- Regularly reports all maintenance, customer and personnel issue to upper management.
- Works with team members to prepare food items that are flavorful and popular with customers.
- Manages kitchen staff to ensure efficient supply provisioning and purchasing.
- Utilizes Date Code Genie data to help decide make quantities and time of execution with assistance from Kitchen and/or Store Manager.
- Ensures proper waste procedures are being followed utilizing Date Code Genie.
- Supervises portion control and food preparation to minimize waste.
- Conducts frequent checks to ensure consistent, high quality food preparation and service across all food service brands.
- Ensures all personnel are in proper uniform and maintain a neat and professional appearance in line with company standards.
- Ensures that all personnel are thoroughly trained on policies, procedures and expectations.
- Is proficient in the procedures for opening and closing the store, including completing all required paperwork and ensuring a smooth transition between shifts.
- Addresses and resolves complaints related to food quality and service for all brands.
- Responsible for compliance with sanitary food handling practices, overall cleanliness, and maintenance of the kitchen and dining areas.
- Adheres to all health and safety regulations and ensures safe working conditions at all times.
- Provides friendly, competent customer service across all food brands.
- Reports to work on time as scheduled, ensuring reliable attendance and commitment to the role.
- Reports to work as necessary when staffing shortages occur, ensuring the kitchen remains fully operational and customer service standards are maintained.
- Communicates appropriately with customers, providing friendly, competent and efficient service.
- Assists in other duties as assigned.
- Directly supervise three or more employees.
- At least six months food handling or food service experience is required.
- Ability to read and follow product specifications.
- Positive, enthusiastic attitude.
- Flexibility and adaptability to change as needed.
- Strong communication skills.
- Professional appearance and attire.
- Availability to work holidays, weekends, and any other required shift(s).
- Reliable transportation and phone access.
- Ability to communicate in English, – IF APPLICABLE
- Friendly, courteous, and prompt customer service skills.
- Ability to work cooperatively with team members.
- The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to stand for long periods of time; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.
- Physical attendance at the primary work location is required.