Event Server
Inns of Aurora
- Aurora, NY
- $18.00-20.00 per hour
- Permanent
- Full-time
- Courage
- Initiative
- Dependability
- Flexibility
- Integrity
- Judgment
- Respect for others
- Set up event space as outlined in the Banquet Event Order
- Set tables prior to guest arrival with appropriate utensils, table cloths, condiments etc
- Restock all stations
- Understand and be able to articulate the specific food and beverage menu for every event
- Check identification for guests to verify age requirements for purchase of alcoholic drinks
- Interact with guests in a poised and professional manner.
- Ensure the needs of all guests are met while navigating throughout the event area.
- Consistently monitor guest satisfaction through regular check-ins.
- Serve water, coffee and tea to guests
- Prepare cocktails according to customer orders and deliver them to guests, or deliver order to bartender
- Run food from kitchen with trays or by hand, as needed
- Ensure the timely completion of all side work and daily cleaning tasks.
- Adhere to cleaning duties required at end of shift
- Retrieve plates and glasses from tables and transport them to the kitchen during meal services.
- Report all issues in the dining area to management team
- Maintain the cleanliness of the service area
- Attend all required training and meetings.
- Maintain a positive and helpful attitude with all guests. and Inns of Aurora employees
- Maintain a professional demeanor and adhere to proper dress policy, as defined in the IOA handbook
- Follow guidelines and expectations as stated in the employee handbook
- Other duties, as assigned
- Must be flexible in scheduling and have open weekend availability
- Excellent verbal communication skills
- Ability to multi-task effectively under fast-paced working conditions
- Ability to maintain neat, professional and clean appearance and practices
- Ability to work while standing for long periods of time
- Ability to work in a team environment with other servers, host, bartenders, chefs and other Inns of Aurora employees
- Ability to adhere to proper food regulation standards and health and safety standards
- High level of professionalism and passion for the hospitality industry
- Flexibility pertaining to guest needs and hourly schedules
- TIPS certifications; will train as needed
- High school or college level degree
- Previous customer service, banquet/events/catering serving or fine-dining serving experience
- Knowledge and understanding of workplace safety procedures
- Local wine, food and fine-dining knowledge