Employee Relations Director

hibu

  • Cedar Rapids, IA
  • Permanent
  • Full-time
  • 22 days ago
Hibu is the leading provider of technology-enabled digital marketing solutions to small- and medium-sized businesses (“SMBs”) across the United States. The Company serves over 70,000 SMBs, with a focus on established businesses in high-value, non-discretionary industries such as home repairs/services, auto repair, legal and medical.The Company's subscription-based offerings provide SMBs with an integrated, all-in-one outsourced digital marketing solution, including digital presence services (websites, listings, reviews and reputation management), performance marketing (mobile, social, SEO, SEM and display) and customer relationship management tools (marketing automation, email, and text messaging).Learn more about working at Hibu from this video:Hibu is seeking an Employee Relations Director who will lead the business in creating an environment that is engaging, legally compliant and is thoughtful and deliberate in organizational design. This individual will partner with management to address employee relations issues, as well as field concerns from employees. This role oversees all employee relations activities, ensuring fair and consistent application of policies and procedures, proactive resolution of workplace issues, and alignment with organizational values and goals. The Director will serve as a trusted advisor to leaders, HR partners, and employees, driving strategies that promote engagement, retention, and a high-performance culture.Responsibilities:
  • Develop, implement, and lead the organization's employee relations strategy in alignment with business goals and HR priorities.
  • Serve as an advisor to executives and managers on performance and employee relations matters, risk mitigation, and policy interpretation. Ensure investigations are conducted with fairness, consistency, and confidentiality, and that outcomes are appropriately documented.
  • Partner with HR Leadership to identify trends, anticipate challenges, and recommend proactive solutions.
  • Work in partnership with the following:
  • Team that identifies employee activities in hub locations that build camaraderie internally and in the community.
  • Serves as the Campaign Coordinator for the Hibu United Way Campaign
  • Team responsible for responding to agency and legal employment-related claims made against the organization in a thorough and timely manner.
  • Develop and implement training programs for managers on employee relations best practices.
  • Ensure programs and practices are in place to maintain a legally compliant environment, including the employee handbook, ethics hotline and other appropriate training programs.
  • Monitor turnover, identify trends and partner with senior leaders to put programs in place to reduce turnover and engage employees.
  • Ensure appropriate and effective performance management, including objective setting, processes and tools are in place to drive high performance and recognition.
Critical Skills:
  • Demonstrates character, integrity, and trust.
  • Exhibits professionalism, passion, energy, and commitment.
  • Effectively assesses situations and makes sound, business decisions.
  • Communicate effectively and compassionately with all levels of the organization, while maintaining a professional demeanor.
  • Collaborates, teams, and builds consensus.
  • Effectively organizes self and team.
Requirements:
  • 7-10 years professional HR experience, with at least 5 years of working successfully with senior leaders in an organiztion.
  • Proven expertise in employment law, investigations, conflict resolution, and policy administration.
  • Exceptional interpersonal communication and influencing skills, with the ability to build trust and credibility at all organizational levels.
  • Ability to plan, coordinate, and direct work of self and others in various professional and tactical functions.
  • Strong analytical and problem-solving abilities with experience using data to make decisions.
  • Demonstrated ability to oversee sensitive matters with discretion and integrity.
  • Experience and ability to exercise judgement and discretion in establishing and maintaining good working relationships.
Preferred Qualifications:
  • Graduated from an accredited college or university with major course work in Business or Human Resource Management (or closely related field).
  • Human Resources Certification
#LI-HYBRIDIND10Working with us means joining a team of truly extraordinary people working to improve communities across the country. Joining our team means not only working in a fun environment with smart people, but also being able to take advantage of our competitive compensation, ongoing training, incentives, and generous benefits package.
Learn more about the Hibu culture here:NOTE: Hibu is an Equal Opportunity Employer, and consistent with applicable law, provides reasonable accommodations for qualified individuals with disabilities and disabled veterans in completing our job application process. If you need reasonable accommodation and/or are having difficulty completing our online application process due to a disability you may use the following email address : Please include your name and contact information and the title of the position you are interested in. Note: this is not for general employment inquires or correspondence. Hibu will only respond to requests related to those who need assistance with the online application process due to a disability

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